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Mercedes-Benz of Hunt Valley
Cockeysville, MD
370 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 370 reviews
April 24, 2014
Service review I always return to Hunt Valley MB as I trust that the techs are the best in the Baltimore area. Always good service and quality people in the servi I always return to Hunt Valley MB as I trust that the techs are the best in the Baltimore area. Always good service and quality people in the service dept. More
by slaybaugh
Employees Worked With
Michael Kimmel
April 03, 2014
Lori Ludwig & Stuart Dembo - Excellent Service Experience Stuart Dembo's team consistently provides excellent service. I was greeted at my car by Lori Ludwig who had my file and reviewed with me the services Stuart Dembo's team consistently provides excellent service. I was greeted at my car by Lori Ludwig who had my file and reviewed with me the services my car was scheduled for. She was friendly, professional and thorough. Stuart and Lori had a loaner car ready to go and I was out the door with no wait time. Both Lori and Stuart called me during the day with additional information on what the service technicians had observed and recommendations on how to proceed. I was greeted at the door upon my return and my car was washed and ready to go. Great experience - the service at this location is the main reason why I purchased my second Mercedes - they are the best! More
by cberrang
March 12, 2014
Brought car in for 40,000 mile service and check some road noise. Found alignment problem caused by road hazard which caused extensive damage to undercarriage. Diligent investigation and professional ski road noise. Found alignment problem caused by road hazard which caused extensive damage to undercarriage. Diligent investigation and professional skill fixed problem beautifully. All the time I was keprt informed by Lori and was completely confident in the expertise and ability of the whole team. Lori was professional friendly and very thorough. Thank You More
by AlbertWilliams
March 08, 2014
I recently purchased a Mercedes and brought my service needs to Hunt Valley as my wife has been extremely satisfied with her past five cars. The entire staff were friendly and professional while the quali needs to Hunt Valley as my wife has been extremely satisfied with her past five cars. The entire staff were friendly and professional while the quality of the service was speedy and precise. Cleaning the car at the end of the service was a nice touch too. More
by dchmdf
Employees Worked With
Nick
February 28, 2014
The experience as always was smooth and seamless. I did not have to wait for anything. Nick listened to my issues and patiently explained what was to be done as well as the results of the service. not have to wait for anything. Nick listened to my issues and patiently explained what was to be done as well as the results of the service. More
by Cdroswell
Employees Worked With
Nike Strine
February 12, 2014
Excellent service! I was ina rush and service accomodated my right schedule. Took my car back right away...in and out with a oil change in 35 minutes. my right schedule. Took my car back right away...in and out with a oil change in 35 minutes. More
by anastasiawl
Employees Worked With
2
January 22, 2014
Lori Ludwig was extremely helpful and friendly. I Lori Ludwig was extremely helpful and friendly. I orinigally came in to get extra coolant and she then arranged a the cars B service in a timely mann Lori Ludwig was extremely helpful and friendly. I orinigally came in to get extra coolant and she then arranged a the cars B service in a timely manner. Lori was efficient and very accommodating as I requested the service be completed asap - due a storm coming in the following day I wa given a 4matic loaner and the car was completed within the day. Much appreciated. More
by ladiesg
January 06, 2014
The car was very clean. Don gave me an overall tutorial how to use the functions in my new car.. I was very satisfied.. Excellent service!!! Every one was helpful.. Thanks!!! how to use the functions in my new car.. I was very satisfied.. Excellent service!!! Every one was helpful.. Thanks!!! More
by msholyangie
Employees Worked With
Donald Levine
December 26, 2013
Great salesperson who was honest and very helpful. Went out of his way and helped us get the best possible price and the correct set of options. The actual sale was smooth, nothing unexpected. The process out of his way and helped us get the best possible price and the correct set of options. The actual sale was smooth, nothing unexpected. The process was very efficient. Mr. Dembo spent more than enough time with us to explain and instruct us on all the features. More
by glaucomaexpert
