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Mercedes-Benz of Hunt Valley
Cockeysville, MD
363 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 363 reviews
August 28, 2023
My Car was nor vacuum from In-side, and it was not washed properly from outside. People were friendly and accommodating for the service appointment. Getting on the phone for service status and completion was properly from outside. People were friendly and accommodating for the service appointment. Getting on the phone for service status and completion was difficult. More
by dgsharma
Employees Worked With
Can and Josh
August 28, 2023
Sam Wu is the best. Extremely knowledgeable, courteous, and friendly. The store is immaculate and definitely caters to the customers. Extremely knowledgeable, courteous, and friendly. The store is immaculate and definitely caters to the customers. More
by Bleaufox
Employees Worked With
Sam Wu
August 24, 2023
Again, Sam Wu's attention to detail made my service call for my Mercedes seamless! He is ON IT! Appreciated his professional advice regarding the maintenance and safety of my vehicle. Thanks Sam! for my Mercedes seamless! He is ON IT! Appreciated his professional advice regarding the maintenance and safety of my vehicle. Thanks Sam! More
by TK
Employees Worked With
Sam Wu
August 17, 2023
Very clean, nice waiting room, perhaps more seating--none available for one elderly gentleman, perhaps some small tables to rest drinks? available for one elderly gentleman, perhaps some small tables to rest drinks? More
by bmaher
Employees Worked With
Sam- very good; Matt ordered wrong tire so I had to drive from the city twice; changing to you because of poor service at other dealer.
August 16, 2023
Wonderful warranty service, great attitude. I took my 300 GLC for a warranty repair. My appointment time was kept and loaner provided. The service manager kept me informed of progress along the I took my 300 GLC for a warranty repair. My appointment time was kept and loaner provided. The service manager kept me informed of progress along the way. Very satisfied with the repair and execution. More
by jgouline
Employees Worked With
Jim Lorditch
August 15, 2023
Excellent experience for scheduled maintenance! My service advisor, Sam Wu, is absolutely excellent! (He even loaned me a phone charger when he realized I forgot mine! The whole experience was grea My service advisor, Sam Wu, is absolutely excellent! (He even loaned me a phone charger when he realized I forgot mine! The whole experience was great. More
by bschelle
Employees Worked With
Sam Wu
August 12, 2023
Service advisor Sam Wu always goes above and beyond whether we are dealing with a problem or just scheduled maintenance. Very polite, respectful and knowledgeable. We no longer dread getting my car ser whether we are dealing with a problem or just scheduled maintenance. Very polite, respectful and knowledgeable. We no longer dread getting my car serviced. More
by Sonya
Employees Worked With
Sam Wu
August 11, 2023
John was great to work with. He was very professional and informative. He went above and beyond to make sure my questions were answered and my concerns addressed. I would 100% re He was very professional and informative. He went above and beyond to make sure my questions were answered and my concerns addressed. I would 100% recommend Mercedes of Hunt Valley. More
by J McCarthy
Employees Worked With
John Hawkins
