Mercedes-Benz of Hunt Valley
Cockeysville, MD
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Always a thorough service from start to finish. I love coming here…the staff are so kind and very helpful in describing what repairs need to be done and how they can affect your car if you delay th I love coming here…the staff are so kind and very helpful in describing what repairs need to be done and how they can affect your car if you delay the repairs. John is a great Service Manager! More
Excellent service center. Sam is very attentive and detailed. Takes the time to make sure all work was completed as well as makes sure he keeps you updated the entire way. Sam is very attentive and detailed. Takes the time to make sure all work was completed as well as makes sure he keeps you updated the entire way. More
Courteous and efficient. But all the services are rather pricey. I always feel that Mercedes can, after initial high cost of purchase, keep the cost of general maintenance lo But all the services are rather pricey. I always feel that Mercedes can, after initial high cost of purchase, keep the cost of general maintenance lower. To me that’s one thing that gives me a pause when I’m thinking of replacing the car. More
I was having some difficulty scheduling an appointment. I was so frustrated that I even considered going to another Mercedes dealership. I spoke with James in the service department and his customer servic I was so frustrated that I even considered going to another Mercedes dealership. I spoke with James in the service department and his customer service was nothing short of amazing! He apologized for my experience and personally worked with me on getting my car serviced. I appreciate James and his awesome customer service, and Ill be sure to return back to hunt valley for all my service needs! More
The service department was very professional with awesome service. My service attendant James was amazing at keeping me up to date on the delays and in a timely manner.. Thank You..!! I will only use Merced service. My service attendant James was amazing at keeping me up to date on the delays and in a timely manner.. Thank You..!! I will only use Mercedes Benz Service in Hunt Valley More
Mercedes-Benz of Hunt Valley is such a dealer which provided me with marvelous experiences from both Sales and Service departments would make me drive over two hours to obtain the services. Sam Wu has provided me with marvelous experiences from both Sales and Service departments would make me drive over two hours to obtain the services. Sam Wu has been very courteous and knowledgeable who often provides the most suitable suggestions on the services of my car. Thank you so much for having so many excellent professional staffs to serve us. More