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Mercedes-Benz of Hunt Valley

Cockeysville, MD

4.8
341 Reviews

9800 York Road

Cockeysville, MD

21030

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Showing 341 reviews

July 31, 2023

They gave us great service but the price was shocking it was near one grand for a simple fix, More

by hazibsarfraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 04, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2023

Always a thorough service from start to finish. I love coming here…the staff are so kind and very helpful in describing what repairs need to be done and how they can affect your car if you delay th More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 28, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Annie, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

July 24, 2023

GREAT CUSTOMER SERVICE! IT TOOK A LITTLE LONGER THAN THE TIME GIVEN BUT ALL IN ALL, THE SERVICE WAS GREAT! More

by TRICE G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/S
Jul 27, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Trice, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

Excellent service center. Sam is very attentive and detailed. Takes the time to make sure all work was completed as well as makes sure he keeps you updated the entire way. More

by NICKAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 25, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hunt Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Courteous and efficient. But all the services are rather pricey. I always feel that Mercedes can, after initial high cost of purchase, keep the cost of general maintenance lo More

by leedaiuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 20, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 17, 2023

Great car buying experience Courteous and friendly staff No pressure I would definitely be a return customer More

by birmy58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marshall Sanders
Jul 20, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 20, 2023 -

birmy58 responded

Thank you

July 17, 2023

I was having some difficulty scheduling an appointment. I was so frustrated that I even considered going to another Mercedes dealership. I spoke with James in the service department and his customer servic More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
Jul 20, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 17, 2023

Sam was great and gave me valuable information about my car I would definitely take it back to him!!! More

by Dsneed50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam W
Jul 20, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

The service department was very professional with awesome service. My service attendant James was amazing at keeping me up to date on the delays and in a timely manner.. Thank You..!! I will only use Merced More

by daniellefaison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Artis
Jul 17, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 14, 2023

Mercedes-Benz of Hunt Valley is such a dealer which provided me with marvelous experiences from both Sales and Service departments would make me drive over two hours to obtain the services. Sam Wu has More

by mignonc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Jul 17, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hunt Valley. If you ever need help, just give us a call. Happy motoring!

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