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Mercedes-Benz of Hunt Valley

Cockeysville, MD

Overview
Reviews
Vehicles
4.8
346 Reviews
Call Dealership (888) 819-2420
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9800 York Road

Cockeysville, MD

21030

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Showing 346 reviews

June 08, 2023

Very professional would buy another car love the gle I bought the salesman and service manager as well as the general manager is top notch they are a asset to this dealership More

by laskylinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Jun 12, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Helpful
June 07, 2023

Roadside assistance by Tommy was excellent! Prompt, friendly and knowledgeable despite being a Monday evening dead battery. Couldn’t have been more pleased! More

by ecdimayo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Jun 11, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Helpful
June 03, 2023

I had my GLC in for 3 year service and recall. I was given a new electric Mercedes for the day. Great service and fun driving electric car!! More

by 9600amb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Golden
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Jun 06, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 06, 2023 -

9600amb responded

I am waiting to hear back concerning the Check Washer Fluid alert that Will Not Go Away. No matter how many times I fill with washer fluid annoying alert does not leave the dashboard. Please advise Thank You

Helpful
May 31, 2023

Sam is the best service guy I ever had. He listens to your needs and is always courteous and highly knowledgeable. More

by Tja115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Report | Print
Jun 02, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
May 29, 2023

John and everyone else was professional and helpful. Everything about the dealership is highly skilled and friendly. More

by ssaar45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jun 01, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 26, 2023

Sam was extremely helpful and one of the best service professionals ive worked with. Went out of his way to vacuum my dusty car and get all the leaves out and it felt like he genuinely cared about my ca More

by rich426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
May 31, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Helpful
May 23, 2023

I went in for 60k service. Sam Wu was very professional, answered my questions and gave great service. Even though they were pretty busy that day, he did his best to get me in More

by Park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Report | Print
May 26, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Park, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 18, 2023

Quick and seamless purchase. Bow and sign for daughter was a nice touch. Thank you More

by pdcampbell
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon, Kwami
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May 22, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 16, 2023

Dealer recommends services not recommended by mercedes benz without disclosing that they, not Mercedes recommend the additional services. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
Report | Print
Jul 26, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Hunt Valley. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (410) 306-7080. We hope to hear from you.

Helpful
May 16, 2023

This dealership ensembles a great team from the head down; really knowledgeable about the cars and superior customer service. Keep it up guys! More

by pvu99@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quentin Moore Sr. and the sale manager
Report | Print
May 18, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
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