Mercedes-Benz of Jackson

replacing rear view mirror---warrenty work Excellent service. Never had any problem. Facility is excellent. Waiting time is minimum. Good soft drinks. The service representative, Michael, Excellent service. Never had any problem. Facility is excellent. Waiting time is minimum. Good soft drinks. The service representative, Michael, was very helpful. He explained all I needed for servicing at the time from the reminders illuminating in my ... Thanks More

Excellent and first class. Recommend Kate Houston Gwin Sharpe10:52 AM My experience with The Mercedes dealership in Jackson was 1st class. This would not have been possible without my salesperson Kat Gwin Sharpe10:52 AM My experience with The Mercedes dealership in Jackson was 1st class. This would not have been possible without my salesperson Kate Houston. She was very attentive and helpful to my every need when selecting and purchasing my GLK 350. In fact after speaking to her and exchanging several email so that she knew exactly I was looking for, she had exactly the perfect vehicle waiting on me which is the vehicle that I purchased. Many thanks to Mercedes of Jackson and would only use Kate Houston as my sales representative. Thank you so much Kate. You far exceeded my expectations and will refer all of my personal friends to do their business with you as should everyone that reads this review. So everyone remember that when purchasing a Mercedes Kate Houston deserves your business, because she is the best More

Great Customer Service The service representative, Michael, was very helpful. He explained all I needed for servicing at the time from the reminders illuminating in my dash The service representative, Michael, was very helpful. He explained all I needed for servicing at the time from the reminders illuminating in my dash.. He listened to my concerns and gave me helpful, rational options that allowed me to make the best choices for my circumstances. So pleased to have found a service rep. in which I feel confidence. More

Mercedes Benz Purchase The customer service was exceptional. Everyone was very helpful and friendly. Kate Houston provided me with outstanding service and made my first Mer The customer service was exceptional. Everyone was very helpful and friendly. Kate Houston provided me with outstanding service and made my first Mercedes Benz purchase a great experience. More

Wonderful Thank you Michael for the wonderful timely service you provided for me. I love this dealership because the mechanic Donovan is awesome and knows the p Thank you Michael for the wonderful timely service you provided for me. I love this dealership because the mechanic Donovan is awesome and knows the product. Thanks for everything! More

Maintenance - Regular Very good service. Service was performed timely, loaner vehicle was made available and vehicle serviced was returned clean. Tommy was the service tech Very good service. Service was performed timely, loaner vehicle was made available and vehicle serviced was returned clean. Tommy was the service technician working with me. More

Awesome Customer service is great. Facility including waiting area, and restrooms are very clean. Technology is provided to guest. All employees are very appr Customer service is great. Facility including waiting area, and restrooms are very clean. Technology is provided to guest. All employees are very approachable. The employee retention rate is high. That speaks volumes of MB. More

The Best Service experience I have ever received from dealer This dealership was on point with courtesy, explaining to me what was going on with my vehicle and what it would take to solve the problem, and about This dealership was on point with courtesy, explaining to me what was going on with my vehicle and what it would take to solve the problem, and about how long it would take. Also, they made me feel like I was a member of their family. This was never expected at all because I didn't purchase my vehicle from this dealership. T More

great experience Kate made our decision to buy a Mercedes easy...no pressure to buy! She explained everything thoroughly and patiently once we had made our decision! O Kate made our decision to buy a Mercedes easy...no pressure to buy! She explained everything thoroughly and patiently once we had made our decision! Overall a very good experience!! More

Very nice I dropped in one afternoon to have my blu-tec additive replaced and they took me right in and filled me up in about an hour. It was nice that I could I dropped in one afternoon to have my blu-tec additive replaced and they took me right in and filled me up in about an hour. It was nice that I could do that. More