Mercedes-Benz of Jackson

Best Saturday 2015 Steve Blackledge made purchasing a new Mercedes simple. There was no pressure. He answered all questions and gave great guidance and advice. I would Steve Blackledge made purchasing a new Mercedes simple. There was no pressure. He answered all questions and gave great guidance and advice. I would recommend this dealership to others. More

The greatest service as ALWAYS! My appointment time is always honored and and service is performed in a timely fashion. The waiting areas are very nice and I can relax and enjoy the My appointment time is always honored and and service is performed in a timely fashion. The waiting areas are very nice and I can relax and enjoy the area where there is a t.v. or go to an area that is more quiet. More

Excellent experience Great treatment - Pamela is a asset to the organization - free loaner! Previous service for replacement of faded burl trim was also excellent. Desp Great treatment - Pamela is a asset to the organization - free loaner! Previous service for replacement of faded burl trim was also excellent. Despite the fact that they are the only M/B dealer in town, they have been great in my dealings with them. More

Excellence Pamela in the service dept is a dream to work with. Have used her twice & was completely satisfied with her! Highly recommend her as a service consult Pamela in the service dept is a dream to work with. Have used her twice & was completely satisfied with her! Highly recommend her as a service consultant! More

Simply the Best! Pam (sales), Austin (business), and John (business) were all extremely friendly and easy to work with. They didn't apply pressure during the process Pam (sales), Austin (business), and John (business) were all extremely friendly and easy to work with. They didn't apply pressure during the process and chose instead to allow me to think through my decision, offering advice when necessary and appropriate. I felt completely at ease at Mercedes of Jackson and would recommend it to anyone. Also, having a Mercedes for the first time in my life is a transformative experience. I've driven many car brands through the years, but nothing compares to this one in overall build quality and design execution. A Mercedes, and in particular the S Class, represents the highest possible achievement in automobile engineering, and I am deeply appreciative of the opportunity to own one of these amazing cars. I will never take it for granted. More

Great Service Tony was great as always and so was the young man that helped with my loaner car. I have never experienced the friendliness and caring that I received Tony was great as always and so was the young man that helped with my loaner car. I have never experienced the friendliness and caring that I received from those two. I will always bring my wife's and daughter's cars here. More

Best dealership ever!!! We are always made to feel welcome and like a valued customer. Everyone is always so friendly calling us by name, always pleasant, knowledgeable and We are always made to feel welcome and like a valued customer. Everyone is always so friendly calling us by name, always pleasant, knowledgeable and helpful in every way. We have bought a lot of vehicles and there are a lot of dealerships but we will always return because of the exceptional customer service offered at Higginbotham Mercedes Benz - Porsche of Jackson!!! Great job everyone!! And a special thanks to Austin and Steve!! More

Buying a Mercedes Can be a Fun Experience! My husband and I have dwelt with Thomas Townsend at Higgenbottomfor many years. He has become a good friend. He knows everything about us....includ My husband and I have dwelt with Thomas Townsend at Higgenbottomfor many years. He has become a good friend. He knows everything about us....including our likes and dislikes in cars. He not only made buying our new ML 350 loads of fun, but let us make up our own mind...not pushy in the least!! Thanks, Thomas, for another great buying experience!! Love my car!!! More

Great Customer Service As always my customer service experience was great. Tony and Brian were very helpful and pleasant and we're genuinely interested in making sure that As always my customer service experience was great. Tony and Brian were very helpful and pleasant and we're genuinely interested in making sure that my car was repaired quickly. Brian made sure that a car was available so I would have transportation. I also like the method of communication by text message. This method keeps me updated while I am in meetings and unable to answer the telephone. More

'Da Bomb Without a doubt this is the best dealership I have ever experienced! My second purchase from them. Kate Houston, my sales represenative, is a jewel! Without a doubt this is the best dealership I have ever experienced! My second purchase from them. Kate Houston, my sales represenative, is a jewel! Extremely helpful, knowledgeable, and willing to do what it took to get me in the right vehicle! Genuinely concerned for me, my satisfaction and my experience. Austin Prowant was diligent in helping to locate the perfect car. As always, Edwin Vickery is 'da bomb! Only dealership I plan to shop in the future or recommend. No need to waste your time shopping elsewhere. More