Mercedes-Benz of Jackson

Customer service has always been important to me, and the service department in Jackson, MS has always provide excellent service and have made me feel comfortable. I know it's pricey to repair a Mercedes, bu service department in Jackson, MS has always provide excellent service and have made me feel comfortable. I know it's pricey to repair a Mercedes, but David is fair, honest, provided me with a loaner car, and even through in a few extras. I really do appreciate the way I am treated at this dealership. More

Tony Bonner, the service technician is very knowledgeable and professional. The hourly labor rate for repair work seems to be expensive. I would recommend this dealership to others. and professional. The hourly labor rate for repair work seems to be expensive. I would recommend this dealership to others. More

My experience with Higginbotham Mercedes-Benz great has been a wonderful experience. I truly enjoy seeing how they step up and work as as a team. You can see that they all want the customer to feel tha been a wonderful experience. I truly enjoy seeing how they step up and work as as a team. You can see that they all want the customer to feel that they are "number one". So let them know, as I always tell them, THANKS FOR ALL THEY DO TO MAKE MY VISIT A PLEASANT EXPERIENCE. More

My wife and I were very pleased with the professional service by Mercedes-Benz of Jackson, Mississippi; especially with the gracious courtesy of Mr. Bonner, the service advisor. service by Mercedes-Benz of Jackson, Mississippi; especially with the gracious courtesy of Mr. Bonner, the service advisor. More

I made appointment. loaner was waiting on me. Pam went over all work to be performed and estimate costs. work was great. I'll be back. over all work to be performed and estimate costs. work was great. I'll be back. More

My experience was great. I did not have to wait long. I was able to use my coupon that you sent me online. Thanks for everything. was able to use my coupon that you sent me online. Thanks for everything. More

From arrival to departure, this was the best service experience I have had. It was very clean. Refreshments including ice water were easily available and complimentary. The service was discussed in a experience I have had. It was very clean. Refreshments including ice water were easily available and complimentary. The service was discussed in an office and not outside or in the work area. I am very pleased. More

Friendly, efficient, knowledgeable, fair and prompt. Friendly, efficient, knowledgeable, fair and prompt. I learned about the dealership from advertising and word of mouth. Would recommend them for t Friendly, efficient, knowledgeable, fair and prompt. I learned about the dealership from advertising and word of mouth. Would recommend them for their customer service and price. More

I received great service and everyone in the service department was very friendly and went out of their way to be helpful and to answer all the questions I had about my car. department was very friendly and went out of their way to be helpful and to answer all the questions I had about my car. More

I was treated in a very friendly manner and got a call from the service man (person I saw when I got there, can't remember his name) that my car was ready at the time it was promised. It did take a littl from the service man (person I saw when I got there, can't remember his name) that my car was ready at the time it was promised. It did take a little long for the car to be brought to me when I picked it up, but he was very apologetic for the wait and the car looked great. Appreciate the wash and vacuum. More