Mercedes-Benz of Jackson

MB service experience Best dealership Service Department. —(Michael Griffing) always takes care of my needs concerning my wife’s vehicle. Always up front with what’s taking Best dealership Service Department. —(Michael Griffing) always takes care of my needs concerning my wife’s vehicle. Always up front with what’s taking place during my service visit and always wash the car after service. More

Out of town purchase Pam was incredibly helpfull and the purchase process was effortless. I will certainly look to Mercedes Benz of Jackson for future car needs. Thank yo Pam was incredibly helpfull and the purchase process was effortless. I will certainly look to Mercedes Benz of Jackson for future car needs. Thank you! More

It was pleasant and professional I felt that my wife and I felt like prestige customers the entire staff were professional,well adverse on the Mercedes answered all of our questions t I felt that my wife and I felt like prestige customers the entire staff were professional,well adverse on the Mercedes answered all of our questions to assisting us with choosing the right car and then took the time to introduce to all the features of the car so we were no stranger to the car,all the salesmen were friendly the sales manager James made sure he introduced himself,Justin were guided us through the financing without a stumble, Phil made my wife and I feel like family. Phil diffently willl sell our family and friends our next Mercedes. We feel with Phil at Mercedes we’ve got a friend at Mercedes! Thank you Mercedes Benz of Jackson for hiring professional,qualified,and certified sales representatives to assist your clientele in having a pleasant experience in our purchase may God continue to favor you! More

Delay at body shop I purchased a used Acura TL which had some body damage on the passagner door and from bumper. I put down a deposit to get the car fixed and was told i I purchased a used Acura TL which had some body damage on the passagner door and from bumper. I put down a deposit to get the car fixed and was told it should be about a week but it ended up taking 3 weeks. And today 4 days after having the car the weather striping on the windshield on the driver's side has blown off. Other than those issue everything went extremely well for the test drives to paper work More

My experience at Mercedes of Jackson. Great experience with Pernell Moore. Would definitely recommend Mercedes of Jackson. The process of buying was an easy experience and everyone made me Great experience with Pernell Moore. Would definitely recommend Mercedes of Jackson. The process of buying was an easy experience and everyone made me feel welcome. More

Wonderful as always I wasn't planning on purchasing a vehicle the day(went in for service on my ML 350) but once I spoke with Phil Ellis and he discussed the great deal t I wasn't planning on purchasing a vehicle the day(went in for service on my ML 350) but once I spoke with Phil Ellis and he discussed the great deal that Mercedes has to offer I couldn't resist! He was absolutely wonderful as usual and the rest of the staff was great! I am enjoying my new vehicle! More

Service was efficient, courteous and helpful . If anything after was the car could have been rinsed a little better, but this a very minor point, otherwise the cleaning was good. . If anything after was the car could have been rinsed a little better, but this a very minor point, otherwise the cleaning was good. More

Hannah car sales I drove from out of state to purchase a used car at Mercedes Bentz of Jackson. Hannah was very pleasant, helpful and sold us the car. It was her hone I drove from out of state to purchase a used car at Mercedes Bentz of Jackson. Hannah was very pleasant, helpful and sold us the car. It was her honesty and integrity that sold me. She delivered on every detail asked and promised. Overall a great car buying experience, well worth the drive! More

Routine service visit The routine service visit for my SUV went well. Greeted by Kent who had everything well in hand and took care of our tune up. My wife and I had just t The routine service visit for my SUV went well. Greeted by Kent who had everything well in hand and took care of our tune up. My wife and I had just time enough for a little shopping and lunch before Kent was calling to let us know that the service department had finished. All done in a timely way. Thanks so much. More

Excellent Service I brought my car in for an oil change and I was out within 1 hour. I was also given a heads up on what items would need replacing in the near future. I brought my car in for an oil change and I was out within 1 hour. I was also given a heads up on what items would need replacing in the near future. There were no surprises! More