Mercedes-Benz of Jacksonville

Excellent customer service. Micah is awesome he make sure to get you in & out.. i enjoy the delucious breakfast while watching m waiting. Micah is awesome he make sure to get you in & out.. i enjoy the delucious breakfast while watching m waiting. More

Solid and competent service and sales experience. We had several very good experiences! We particularly like Detlef Poehle for his amazing knowledge. We had several very good experiences! We particularly like Detlef Poehle for his amazing knowledge. More

Excellent service. Jonathan is great to work with. Very efficient and keeps you informed on status of repairs. Jonathan is great to work with. Very efficient and keeps you informed on status of repairs. More

Joe was very professional and helpful with my S580 service needs. Cat was finished quickly and professionally. All my problems were corrected. Thank You Joe. For all your help with my service service needs. Cat was finished quickly and professionally. All my problems were corrected. Thank You Joe. For all your help with my service . Service was fast , accurate, high quality , and professional . Great Job Mercedes of Jacksonville. More

Julia was excellent. . This effort took 41 days to my amazement and Julia kept me informed along the way and I know she was an advocate for MR G (my car ) I was her first . This effort took 41 days to my amazement and Julia kept me informed along the way and I know she was an advocate for MR G (my car ) I was her first customer and you would have never known she was new at her job!!! Kid well done! More

The valet service was highly professional and the representative was extremely courteous and helpful. I have used this dealership for the past twenty plus years and the service has always been except representative was extremely courteous and helpful. I have used this dealership for the past twenty plus years and the service has always been exceptional. More

Great service! Efficient check-in and quick service, and excellent communication re: status of service and pickup. Efficient check-in and quick service, and excellent communication re: status of service and pickup. More

Great service! From arrival to completion everything is taken care of with friendly helpful staff! From arrival to completion everything is taken care of with friendly helpful staff! More

Joe Arelar was excellent in every respect, attentive, clear in communications, responsive to my concerns, and tried in every way to solve a difficult repair situation clear in communications, responsive to my concerns, and tried in every way to solve a difficult repair situation More

Johnathan Hill…. I had previously vowed to discontinue using Mercedes-Benz and Sprinter of Jacksonville to service my 2011 CLS 550 Mercedes-Benz due to recurring rew I had previously vowed to discontinue using Mercedes-Benz and Sprinter of Jacksonville to service my 2011 CLS 550 Mercedes-Benz due to recurring rework issues that ultimately incurred additional costs. However, upon learning of Jonathan Hill's return as a service advisor, I reconsidered my decision, as he was my original advisor prior to his promotion to management. I am pleased to report that my experience was satisfactory, and I have no objections to paying for services rendered, provided that the work is completed correctly and efficiently the first time, which I have come to expect from Jonathan Hill, because that’s what he delivers!! #Mroneanddone More