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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
714 Reviews
Call Dealership (904) 724-1080
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10231 Atlantic Blvd

Jacksonville, FL

32225

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714 Reviews of Mercedes-Benz of Jacksonville

May 02, 2025

Car service for tire pressure monitor, wiper reservoir to be changed. Got my car, found wiper reservoir was not replaced as I was told, I was charged almost $500 only to find water leaking from the reservoi More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton langner
Report | Print
May 02, 2025

Had a problem with the cameras in the front. They were under warranty. They gave me a service car. The problem was fixed at no charge. Ali did a great job and kept me abreast of progress. More

by johnmorris7483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Service
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April 16, 2025

Excellent service. good response. Always answered my questions. Very pleasent with responses and patient with an older customer More

by Jfreedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
Report | Print
Apr 16, 2025 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that our team at Mercedes-Benz and Sprinter of Jacksonville provided you with excellent service and patience. Thank you for sharing your experience!

April 16, 2025

This dealership is first class state of the art. I Enjoy coming because the service is exceptional More

by Alice.hanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion
Report | Print
Apr 17, 2025 -

Mercedes-Benz of Jacksonville responded

We couldn't ask for a better review of Mercedes-Benz and Sprinter of Jacksonville. Thanks so much!

April 13, 2025

Bryan, our service advisor, is very nice and knowledgeable. Prompt service and ease of scheduling. More

by J_w_brink
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wilson
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Apr 14, 2025 -

Mercedes-Benz of Jacksonville responded

Thank you for reviewing Bryan and Mercedes-Benz and Sprinter of Jacksonville!

April 11, 2025

Thank you, the reception was very good, the people are friendly and welcoming and the service is excellent. More

by jacques2.fontaine
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Blair Sharpe, Lee McMillan, Aaron Mong, Anna Sackel, Josh Tanner
Report | Print
Apr 11, 2025 -

Mercedes-Benz of Jacksonville responded

Jacques, we're delighted to hear that you had a positive experience with our team at Mercedes-Benz and Sprinter of Jacksonville. Thank you for the kind words!

April 11, 2025

BEHAR is an exceptional person. He is pleasant, knowledgeable and extremely helpful. He performs his duties in an exemplary manner and i always feel as though he has listened to ev More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BEHAR
Report | Print
Apr 11, 2025 -

Mercedes-Benz of Jacksonville responded

Cathy, thank you for sharing your experience with Behar at Mercedes-Benz and Sprinter of Jacksonville! We're delighted to hear that his exceptional service has made such a positive impact on your visits. We look forward to serving you again in the future!

April 10, 2025

I went to get my car serviced recently and I had the pleasure of having Richard (Rick) as my Service Advisor. He was very friendly and knowledgeable. I appreciate how he communicated everything to me so More

by Chantemlawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Adams
Report | Print
Apr 10, 2025 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with us! We're delighted to hear that Rick provided friendly and knowledgeable service at Mercedes-Benz and Sprinter of Jacksonville. We appreciate your feedback, and we're here whenever you need assistance in the future!

April 05, 2025

Jonathan is the best service guy! My service was excellent. I would go back to this dealer again More

by zfredrick59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Apr 07, 2025 -

Mercedes-Benz of Jacksonville responded

We are glad to hear that Jonathan provided excellent service. Thanks for choosing Mercedes-Benz and Sprinter of Jacksonville. We are here to help with any future automotive needs!

April 02, 2025

Johnathan Hill is by far one of the top service advisor at Mercedes Benz in Jacksonville FL. His unwavering commitment to satisfy the customer needs is without questioning. I have been a Mercedes Benz owne More

by lavernglasco
Workmanship
Recommend Dealer
Yes
Employees Worked With
Johnathan Hill, Blair Sharpe, John Pelinski, Lee McMillan, Aaron Mong, Anna Sackel, Josh Tanner, Barry Lamb
Report | Print
Apr 02, 2025 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with Johnathan at Mercedes-Benz and Sprinter of Jacksonville! We're delighted to hear that his commitment and expertise have made such a positive impact on your visits. We appreciate your loyalty over the years, and we're here whenever you need us!

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