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Mercedes-Benz of Jacksonville
Jacksonville, FL
773 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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773 Reviews of Mercedes-Benz of Jacksonville
August 30, 2025
There's always dealership an issue when I go to this dealership. Even though I had a 9am appointment my service guy wasn't even there. I did get a new associate named Julia who was super efficient. She dealership. Even though I had a 9am appointment my service guy wasn't even there. I did get a new associate named Julia who was super efficient. She got me a loaner, called when oil change was completed but they hasn't cleaned it it. Turned into another day. The next morning pulling out to pick up my car, the dash and display instruments went totally black. Julia called me an Uber to get my car and sent others to retrieve the loaner. Simply...very inconvenient. If I wouldn't lose so much money, Id sell my new cle300 which I love just not to have to deal with Mercedes. Julia did a great job, Mercedes...not a fan More
by aquarian21.ns
Employees Worked With
Julia
August 27, 2025
The sales person I just interacted with treated me terrible!!! I had to explain everything three times and he treated me like I was an idiot. That I couldn’t differentiate between the gas pedal and th terrible!!! I had to explain everything three times and he treated me like I was an idiot. That I couldn’t differentiate between the gas pedal and the brake pedal.. I wish I got his name. He was the absolute most chauvinistic man I have come across in a long time.. the worst More
by R Sutton
Employees Worked With
I didn’t get his name. He was rude from the start.
August 21, 2025
Everyone was kind, and information. Dean and Adam was very helpful.. it truly was a blessing dealing with them. And everyone I came in contact with. Thanks you for everything that you d Dean and Adam was very helpful.. it truly was a blessing dealing with them. And everyone I came in contact with. Thanks you for everything that you done to make my dealing easy. More
by patriciajones1480
Employees Worked With
Dean Gardner, Adam
August 18, 2025
This dealership is very nice and welcoming. From start to finish it was a great experience. I would have rated it higher if I could get a call back on. My engine light came on the next day afte From start to finish it was a great experience. I would have rated it higher if I could get a call back on. My engine light came on the next day after paying $3100 for service. More
by ddog28
Employees Worked With
Adam Cannon
August 11, 2025
Dillon had best customer service and all fix process was very clear. I would love to take care of my car to this location every time when i needed very clear. I would love to take care of my car to this location every time when i needed More
by rohullah.asifi
Employees Worked With
Blair Sharpe, John Pelinski, Lee McMillan, Aaron Mong, Anna Sackel, Josh Tanner, Barry Lamb
August 08, 2025
Great service! Polite and attentive! Food area was clean and inviting. Car was ready within 30 minutes. Polite and attentive! Food area was clean and inviting. Car was ready within 30 minutes. More
by bpj904
Employees Worked With
Blair Sharpe, John Pelinski, Lee McMillan, Aaron Mong, Anna Sackel, Josh Tanner, Barry Lamb
