Back

Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
746 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

Directions

By Type

747 Reviews of Mercedes-Benz of Jacksonville

July 18, 2025

Service representative Jarrod, was knowledgeable, helpful and professional. The service department did the work quickly in just a few hours. And was receptive to my questions and concerns. I’m totally satisf More

by pauldiaz4414
Recommend Dealer
Yes
Employees Worked With
Jarrod, in service
July 17, 2025

I am very grateful for the world class service that I received from Dalton Langner at the Mercedes Service Advisor department. That's the best service that I've received from any company in a long time. More

by Anchen77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langner
July 16, 2025

Great service! Appreciate y’all accommodating me and taking such great care of me and my car! Wouldn’t trust anybody else with my baby! Jonathan rocks! Definitely k More

by stevendgarmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Sharpe, John Pelinski
Jul 16, 2025 -

Mercedes-Benz of Jacksonville responded

We appreciate your business and your kind feedback about Jonathan and the team! Thank you for choosing Mercedes-Benz of Jacksonville and putting your trust in us.

July 11, 2025

Extremely helpful, professional and easy in and out. The lounge was very nice while I waited on my vehicle. More

by skbelloit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camille
Jul 11, 2025 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your terrific feedback! We appreciate your business, and we hope to welcome you back to Mercedes-Benz and Sprinter of Jacksonville in the future.

July 07, 2025

Excellent service at Mercedes-Benz of Jacksonville! They fixed the back cover of my suspension quickly and professionally. The team was knowledgeable, courteous, and kept me updated throughout the proc More

by Rott1n247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jul 08, 2025 -

Mercedes-Benz of Jacksonville responded

This feedback is music to our ears! Thank you for putting your trust in our team and for sharing your experience with us. Have a wonderful day!

July 02, 2025

In and out! Great job team!keep up the good work! Next time I come in I’ll eat some breakfast? More

by kyle.bessent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 03, 2025 -

Mercedes-Benz of Jacksonville responded

Thanks for the wonderful feedback! Our team at Mercedes-Benz and Sprinter of Jacksonville is always here to ensure a smooth experience.

July 01, 2025

Camille was very accommodating take the time to listen, answer all my questions thoroughly, and provide clear, actionable guidance every step of the way. Thank you again ! More

by Janeisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camile Maddow
Jul 03, 2025 -

Mercedes-Benz of Jacksonville responded

Janeisha, we're happy to hear that Camille provided such attentive service at Mercedes-Benz and Sprinter of Jacksonville. Thank you for sharing your experience with us!

June 27, 2025

Their service department is the best I have ever experienced. I have had a problem with my air conditioner and they have continued to work on it to resolve the problem. Behar was always so patient w More

by Melanie lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar
Jun 30, 2025 -

Mercedes-Benz of Jacksonville responded

Melanie, it's great that Behar and our service team at Mercedes-Benz and Sprinter of Jacksonville provided you with exceptional care. Thank you for recommending us!

June 27, 2025

Rick is the best had a great experience with the dealership Thanks will be going back . More

by Atully22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick , Anna Sackel
Jun 30, 2025 -

Mercedes-Benz of Jacksonville responded

We are so glad to hear that Rick provided excellent service. Thanks for choosing Mercedes-Benz and Sprinter of Jacksonville!

June 26, 2025

My experience with Germail from Mercedes-Benz Sprinter was excellent, I highly recommended, awesome service. More

by GN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germail
Jun 26, 2025 -

Mercedes-Benz of Jacksonville responded

It's great to hear that Germail provided you with excellent service at Mercedes-Benz and Sprinter of Jacksonville! Thank you for the recommendation, and we hope to assist you again in the future.

1
...