Mercedes-Benz of Jacksonville

Air bag recall repair took a few hrs repairmen was excellent. Dealership dragged it feet getting the parts took almost a year to get me scheduled because of parts. That part unsatisfied with that can excellent. Dealership dragged it feet getting the parts took almost a year to get me scheduled because of parts. That part unsatisfied with that can you send me a Mercedes emblem to put on back of camper to talk up Mercedes veh . More

My wife felt the car was not cleaned before she took possession of it. I also didn’t receive a call it was ready. I do t remember the name of the individual who was my service advisor possession of it. I also didn’t receive a call it was ready. I do t remember the name of the individual who was my service advisor More

Service All my concerns were addressed and fixed. I was notified when the work was complete as well as having an Email with the cost of service explained. All my concerns were addressed and fixed. I was notified when the work was complete as well as having an Email with the cost of service explained. More

great service. very fast WONDERFUL CAFE, nice treat. Came in with a flat tire. Out n less than 2 hr. Everyone was nice & friendly. I would return when in the area. WONDERFUL CAFE, nice treat. Came in with a flat tire. Out n less than 2 hr. Everyone was nice & friendly. I would return when in the area. More

This review is for MB Orange Park. Wade was my service advisor. He was flawless!! He is always attentive, courteous, personable, detailed, friendly and perfect! advisor. He was flawless!! He is always attentive, courteous, personable, detailed, friendly and perfect! More

Service Department Service advisor did a great job of reviewing with me the service that I needed and keep me updated to the progress of my repairs throughout the day. Service advisor did a great job of reviewing with me the service that I needed and keep me updated to the progress of my repairs throughout the day. More

Alexis is great 👍 the whole staff where great my car came back clean and the work was done on time but the best part was the bill was less than anticipated came back clean and the work was done on time but the best part was the bill was less than anticipated More

Rodney was an exceptional service advisor. He took care of everything and I never had to worry about a thing. Would definitely recommend him to everyone! of everything and I never had to worry about a thing. Would definitely recommend him to everyone! More

Finally the tablet and buttons are working properly on 2015 C300 after the computer or radio had been replaced. I have several vehicles because I don’t trade them when I purchase new ones, keeping them fu 2015 C300 after the computer or radio had been replaced. I have several vehicles because I don’t trade them when I purchase new ones, keeping them functioning properly is key and important to me More

Outstanding service advisorStewart, the senior mechanic, Outstanding service advisor Stewart, the senior mechanic, explained the condition of my car and what needed to be repaired . He was extremely thoroug Outstanding service advisor Stewart, the senior mechanic, explained the condition of my car and what needed to be repaired . He was extremely thorough and polite More