Mercedes-Benz of Jacksonville
Jacksonville, FL
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979 Reviews of Mercedes-Benz of Jacksonville
Purchased / serviced over 13 cars from this dealership and really enjoyed each experience ?? in past 15 years.thanks Brumos and Ben Cohen for taking good care of me n my family... and really enjoyed each experience ?? in past 15 years.thanks Brumos and Ben Cohen for taking good care of me n my family... More
Loved the whole experience. From the moment I pulled into the service center to the time I entered the building and sat down with my service person everyone was super friendly, and helpful! into the service center to the time I entered the building and sat down with my service person everyone was super friendly, and helpful! More
Joe Rodgers isn't easy to reach on the phone, but once you talk to him, you'll be well treated in every way. Brumos' service prices seem high, and the job isn't always completed the same day, even o once you talk to him, you'll be well treated in every way. Brumos' service prices seem high, and the job isn't always completed the same day, even on simple maintenance, but I will return . l More
Excellent in every way!! This is the 3rd vehicle I have pruchased from Brumos and the experience was very good. Kim and Jackie were very knowledgeable and helped make the buying experience a good one. pruchased from Brumos and the experience was very good. Kim and Jackie were very knowledgeable and helped make the buying experience a good one. More
Everyone was especially kind and helpful. I have always been with the Honda family and this is my first experience with a Mercedes-Benz. Was very impressed. Richard and David were great. Thank you. been with the Honda family and this is my first experience with a Mercedes-Benz. Was very impressed. Richard and David were great. Thank you. More
Brumos has a very professional staff and as a result, dealing with them has always been a great experience. I would recommend them to other potential buyers. dealing with them has always been a great experience. I would recommend them to other potential buyers. More
I was impressed with the level of service that I recieved from Kevin, he arranged a loaner car while my repair was being made. This is my first Mercedes I have owned, and will likely own others in the futur from Kevin, he arranged a loaner car while my repair was being made. This is my first Mercedes I have owned, and will likely own others in the future. The warranty work was completed, and the repair to the drip rails (replacement) was great. I also appreciated them looking over the car and doing a check, since I purchased it used and it still has remaining time left on the warranty. Kevin was very friendly and would recommend your service department to friends. More
Purchased a Certified Benz that was exactly the correct price (I know because of 3 months of constant research) and the correct trade in value (same). They played no games and gave me a price IN ADVANCE of price (I know because of 3 months of constant research) and the correct trade in value (same). They played no games and gave me a price IN ADVANCE of my trip to the dealer and, based upon my emailed photos, gave me a trade-in value IN ADVANCE that they honored once they could see the vehicle in person. Offered me the standard F&I (Finance and Insurance) extended warranty and enhancement options that I declined without any pressure. If I needed another deal like this, I will return to a dealer that operates this way. More
Terrible experience. Deceptive sales tactics combined with extremely pushy management make this dealership a poor choice, unless you don't mind being talked down to and/or taken advantage of. Very rude s with extremely pushy management make this dealership a poor choice, unless you don't mind being talked down to and/or taken advantage of. Very rude staff! I would not recommend this dealership to anyone! More


