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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,662 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,662 reviews

December 02, 2016

Great full of the business He is full of energy in the 11 pm when I was signing the lease, wonderful personality and happy person, he will do his best to make you happy in short More

by Mehrnia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Abedi, Ramsay Jerome
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback! I'm so pleased to hear that Ramsay took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

November 30, 2016

Exceptional Service I recently leased a vehicle through Mercedes Benz and I can truly say this was by far the best car buying experience I have ever had. I initially reac More

by Lesley Day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Russ Ellis
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for taking the time to share your feedback. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

November 29, 2016

2017 CLA250 Purchase with Steve Mead I had a wonderful experience purchasing a new car this past Friday. I dealt with Steve Mead, an internet salesman. Steve was fabulous to work with. More

by Beth Slavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mead, Shawn Kondori
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Beth, Thank you for sharing your feedback. I hope you've been enjoying your Mercedes-Benz CLA! If any questions arise, please don't hesitate to contact us. Have a happy and prosperous New Year! Rebecca Rice Guest Relations Manager

November 25, 2016

Amazing service at MBLN Best agent at MBLN is Tim Rhine! Superb service, great follow up, makes sure the client is fully satisfied.. we were picky in our order and Tim made s More

by Sahar and Robbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline.. Tim's assistant, Tim Rhine
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for your feedback. I'm so pleased to hear that Tim has taken excellent care of you. I hope you've been enjoying your new Mercedes -Benz. If any questions arise, please don't hesitate to contact us. Rebecca Rice, Guest Relations Manager

November 22, 2016

Great Service Mario Garcia and Stephen Hauser made the process of purchasing my first Mercedes Sprinter easy and straight forward. I found them to be very knowledge More

by high expectations
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hauser
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you again for your feedback and happy new year! Rebecca Rice Guest Relations Manager

November 21, 2016

Easy 5-star review Just purchased my 2nd vehicle from Mercedes-Benz of Laguna Niguel, and am more than happy with the process. Both Gene Russell (2nd car) and Ray Hashem More

by Daniel G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lim, Ray Hashemi, Gene Russell
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for taking the time to share your feedback. I'm so pleased to hear that Gene and Ray took excellent care of you in sales and that you have had great experiences with our service department as well. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

November 19, 2016

Excellent Service I received exceptional service. The attention to detail for this sale was impressive. I would highly recommend Carson Helton from Mercedes Benz of L More

by Islander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Helton
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Islander, Thank you for sharing your feedback. I'm so pleased to hear that Carson took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

November 15, 2016

Outstanding Experience! If you're in the Market for a new or pre-owned Mercedes, call on Andre Javardian to help. Andre has been at Mercedes Benz if Laguna Niguel for many y More

by Rob & Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Javardian, Shawn Kondori
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Rob and Art, Thank you for taking the time to share your feedback. I'm so pleased to hear that you had a 5-star experience working with Andre and Shawn. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

November 14, 2016

Gene Russell and MBLN My experience has been excellent! Gene has been so knowledgeable, so patient and helpful and easy to work with. I love my GLC300 and all it can do. Ge More

by Lovethebeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane Choi, Gene Russell
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for sharing your feedback. I'm very happy to hear that Gene took excellent care of you and I hope you've been enjoying your Mercedes-Benz GLC 300. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

November 14, 2016

Honest, Knowlegeable and the lowest price in Town. I inquire about 2007 MB S550. He take time to explain all details about car and recommend to wait to November to check additional incentives. As he ex More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ho Yi
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for sharing your feedback with our team. I'm so pleased to hear that you had a 5-star experience working with our team. If any questions arise, please don't hesitate to contact us. Have a safe and prosperous New Year! Rebecca Rice Guest Relations Manager

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