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Mercedes-Benz of Laguna Niguel

Overview Employees Reviews (813) Inventory (706)

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Mercedes-Benz of Laguna Niguel

4.8

813 Lifetime Reviews

1 Star Drive, Laguna Niguel, California 92677 Directions

Sales: (949) 416-2438

Service: (949) 347-3860

Parts: (949) 347-3792

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Excellent

94% Recommended

4.8

813 Lifetime Reviews

View 3 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Our 22-acre dealership has been family owned & operated for over 40 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff, free car washes & courtesy service cars, and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Additionally, our customers are enrolled in our STAR Member Rewards Program, which entitles them to additional, exclusive benefits and rewards. (See Dealer for Details) Visit us today off the 5 and Avery, at One Star Drive or online at mblaguna.com.

Top Reviewed Employees

Stephen Turner

Sales Representative

5.0

View 17 Reviews

Kosta Spektor

Sales Representative

5.0

View 63 Reviews

Ray Hashemi

Internet Sales Manager

5.0

View 51 Reviews

Mark Hansen

Sales Representative

5.0

View 31 Reviews

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Latest Reviews

June 07, 2019

"The dealership demonstrated great customer orientation"

- werner1405

When my wife and I arrived at the dealership, we had a clear idea of what kind of car we wanted. The sales person, Stephen Turner, did his best to find the car that exactly met our needs and finally found it at a different dealership. So MB Laguna Niguel arranged for a transfer, and I could pick up the car 2 days later. Never was any attempt made to talk us into buying a different, e.g. more expensive, model or a car of the same model with slightly different features that was already at the dealership. This great customer orientation was also demonstrated when we worked out the financial details of the deal. Never before was I treated so respectfully at a dealership and felt taken so seriously.

Employees Worked With

Stephen Turner

5.0

Amir Zokaeieh

5.0

May 28, 2019

"very professional "

- aaa

Andrei was very helpful and very professional. Providing us with the car we need. The experience was very pleasant. He followed with email after the sales and was ready to help with any questions that we have.

Employees Worked With

Andrei Maldareanu

May 25, 2019

"Great friendly experience "

- Mahsa

After many years of working with another dealership we went to MB Laguna Niguel to try our chances in getting a new car. We meet with Bernie in the internet department and he made the experience a very pleasant one for us and gave us the best deal that we were looking for. He was honest, patient and helpful. The entire staff were very nice and made this experience a very pleasant one for us.

Employees Worked With

Bernie Mendez

5.0

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