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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,627 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,627 reviews
November 15, 2021
Nelly, the sales rep who sold us a brand new Metris was very honest and polite and had answers to all our questions and concerns and made sure this buying experience was completely stress free and pleasan very honest and polite and had answers to all our questions and concerns and made sure this buying experience was completely stress free and pleasant for us. A+++! More
by dimouss
Employees Worked With
November 12, 2021
I’ve been getting my Mercedes cars serviced here since 2013 and have had nothing but great experiences. Really efficient and organized team and they make the service experience as convenient as possible. 2013 and have had nothing but great experiences. Really efficient and organized team and they make the service experience as convenient as possible. More
by Kevin
Employees Worked With
Casey S
November 08, 2021
Everyone I came in contact with was very helpful and extremely courteous. Tarek is a True Professional in the way he listen and resolved issues with my 2012 - E350. extremely courteous. Tarek is a True Professional in the way he listen and resolved issues with my 2012 - E350. More
by Xchgouth
Employees Worked With
Tarek in Service.
November 05, 2021
Service - Jesse and BOB CRAFT in parts went above and beyond to help me get my sprinter in for service & do the recalls. MBZ guys are great!! Thank you very very much‼️👏👍. I’ll always use this dea beyond to help me get my sprinter in for service & do the recalls. MBZ guys are great!! Thank you very very much‼️👏👍. I’ll always use this dealership ❤️ More
by marmcc333
Employees Worked With
BOB CRAFT abs Jesse
November 03, 2021
Professional, experienced and courteous. Exemplary business. Been with them for years and they just get better over time. business. Been with them for years and they just get better over time. More
by Brian_21949
November 03, 2021
2nd time I have taken my Van in and the service is always good and efficient. good and efficient. More
by otbars
October 28, 2021
I use to be in the car business and I know a great salesman when I see one, Gerhard The Great made this the most enjoyable experience ever. He helped us with our brand new GLE. Thank you to Gerhard, M salesman when I see one, Gerhard The Great made this the most enjoyable experience ever. He helped us with our brand new GLE. Thank you to Gerhard, Mike, Amir and the rest of the team More
by Joeobrien24
October 26, 2021
The minute I walked into the dealership I was greeted by a smiling salesperson. She asked the right questions and went out of her way to try to find me what I was looking for. When she found that it was out a smiling salesperson. She asked the right questions and went out of her way to try to find me what I was looking for. When she found that it was out of stock she said that I could order exactly what I wanted. She kept me informed every step of the way. And when it came in she went over everything with me making the whole process seamless. More
by Sunset Stage Co.
Employees Worked With
