Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,670 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,670 reviews
January 29, 2022
Great customer service. If you want a dealer that not only sells wonderful cars, but cares about servicing and making sure you are satisfied in every way, this is that dealer. I purchased a Mercedes from only sells wonderful cars, but cares about servicing and making sure you are satisfied in every way, this is that dealer. I purchased a Mercedes from Mercedes-Benz of Laguna Niguel and also had my Sprinter serviced that I didn't purchase from Mercedes Benz of Laguna Niguel and the customer service is exactly the same, great..... This is a dealer you can trust. More
by geonoel1
Employees Worked With
Jesse Gutierrez
January 26, 2022
The service representative Eddie was great & my vehicle was taken care of in an expeditious manner. I wanted my tires rotated & balanced at the same time but because I had a nail in one tire they refused was taken care of in an expeditious manner. I wanted my tires rotated & balanced at the same time but because I had a nail in one tire they refused to take care of my tires & I had to find a tire store. That’s the only negative I have to report. It would have been much more convenient for me to have all of the work done at the same time. More
by Kanenine
Employees Worked With
Eddie
January 22, 2022
Always helpful efficient friendly. I love this dealer. I am a customer since 2003. I am a customer for life am a customer since 2003. I am a customer for life More
by lindamcdaniel98
January 20, 2022
They were very helpful and listened to my issues with my Sprinter. They worked quickly to get my issues resolved and get me back on the road. My service representative was great and I would refer the servic Sprinter. They worked quickly to get my issues resolved and get me back on the road. My service representative was great and I would refer the service department to anyone! More
by Sunset
Employees Worked With
