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Mercedes-Benz of Lehigh Valley
Allentown, PA
339 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 339 reviews
Helpful June 19, 2021
Service was thorough. I like that I’m told what is recommended and what can wait awhile. John was super nice. I like that a card is sent to remind me of inspection. recommended and what can wait awhile. John was super nice. I like that a card is sent to remind me of inspection. More
by Sandra B
Employees Worked With
John
June 18, 2021
Excellent service starting by Rick Spanitz who did a wonderful job understanding my demands to the tech who fix it, and taking care of maintainance due service. wonderful job understanding my demands to the tech who fix it, and taking care of maintainance due service. More
by Hsawares
Employees Worked With
Rick Spanitz
June 17, 2021
The service advisor is world class. I have been working with Rick stanis for over 25 years with four MB auto’s. The technician’s are always thorough and insure my car is reviewed and repaired in a timely f with Rick stanis for over 25 years with four MB auto’s. The technician’s are always thorough and insure my car is reviewed and repaired in a timely fashion. I will continue to drive MB and have it cared for by LV MB. More
by shudog
Employees Worked With
Richard Spanos
June 16, 2021
My visit to the dealership was an A service for my 2017 Mercedes E300. They arranged a loaner vehicle and service was performed in a timely manner Mercedes E300. They arranged a loaner vehicle and service was performed in a timely manner More
by Muffy
Employees Worked With
John
June 07, 2021
Tyler Smith helped me with a brand new C43 inquiry, and he is a very helpful and friendly person. I would recommend him for future buyers who is looking to get a nice and smooth deal with Mercedes. Definit he is a very helpful and friendly person. I would recommend him for future buyers who is looking to get a nice and smooth deal with Mercedes. Definitely 5/5 star sales person. More
by xxxxao Li
Employees Worked With
Tyler Smith
June 01, 2021
My Mercedes purchase was one of the best car purchase experiences I have had in 35 years of car buying. From the ease of setting up my appointment online to the welcoming greeting from the moment I walke experiences I have had in 35 years of car buying. From the ease of setting up my appointment online to the welcoming greeting from the moment I walked in to the entire sale and end of my purchase. I went there to buy one car and left with two vehicles; that is how tremendous the service was. My salesperson was knowledgeable, inviting, and experienced. More
by lightner1310
Employees Worked With
John Eckert
May 31, 2021
Arrived to pick up our new GLE350, sat for 30 minutes alone watching the couple next to me wined and dined. It was a terrible experience. Also, never received any instruction, correspondence, congrats, alone watching the couple next to me wined and dined. It was a terrible experience. Also, never received any instruction, correspondence, congrats, survey. Been 2 weeks. More
by Gabber
Employees Worked With
May 15, 2021
Customer service, quality of workmanship and guarantee of work, communication is outstanding, loaner car program or shuttle service or amenities if you choose to stay and wait. Mercedes Benz-Porsche of The L work, communication is outstanding, loaner car program or shuttle service or amenities if you choose to stay and wait. Mercedes Benz-Porsche of The Lehigh Valley More
by joebuss
