Back

Mercedes-Benz of Lehigh Valley

Allentown, PA

4.7
334 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
Contact Dealership

3401 Lehigh St

Allentown, PA

18103

Directions

By Type

Showing 334 reviews

June 16, 2021

My visit to the dealership was an A service for my 2017 Mercedes E300. They arranged a loaner vehicle and service was performed in a timely manner More

by Muffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
June 07, 2021

Tyler Smith helped me with a brand new C43 inquiry, and he is a very helpful and friendly person. I would recommend him for future buyers who is looking to get a nice and smooth deal with Mercedes. Definit More

by xxxxao Li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
June 01, 2021

My Mercedes purchase was one of the best car purchase experiences I have had in 35 years of car buying. From the ease of setting up my appointment online to the welcoming greeting from the moment I walke More

by lightner1310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Eckert
May 31, 2021

Arrived to pick up our new GLE350, sat for 30 minutes alone watching the couple next to me wined and dined. It was a terrible experience. Also, never received any instruction, correspondence, congrats, More

by Gabber
Customer Service
Recommend Dealer
No
Employees Worked With
Jacob Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Customer service, quality of workmanship and guarantee of work, communication is outstanding, loaner car program or shuttle service or amenities if you choose to stay and wait. Mercedes Benz-Porsche of The L More

by joebuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex Weaver
May 07, 2021

Friendly and efficient service. The staff is helpful, professional, and knowledgeable. The waiting lounge is clean, spacious and comfortable. Overall, the service makes you feel like you are the most imp More

by Rswinc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James lewis
May 06, 2021

I had a great experience at my local dealership. Kind, professional and provided a clear explanation of the work done. My drivers were great. All the employees seemed happy to be there. More

by Ac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan. My service guy was great. Highly recommend.
May 03, 2021

I am very appreciative of the knowledge and customer service that Mercedes Benz of Lehigh Valley provides to me. If my car is in for scheduled maintenance I know my car is safe and delivered to me in ex More

by Cammary
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Kordwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peg Hamilton
April 29, 2021

Giving this dealer a 0 star rating. Totally unprofessional and extremely uneducated in key making process.. won’t be back here. After leaving this place I inquired with another MB dealer statin More

by ch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Kordwitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peg Hamilton
April 24, 2021

They are very flexible for emergency service. I’m never disappointed. They are very safety oriented. They want the car to be safe for me. More

by karenrobaok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Mercedes service writer. Spanitz)