
Mercedes-Benz of Little Rock
Little Rock, AR
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Very personal, goes above and beyond customer service. Took great care of Me by far the best service advisor I have had since I been been getting service on my glc 300 . Definitely felt as a customer I wa Took great care of Me by far the best service advisor I have had since I been been getting service on my glc 300 . Definitely felt as a customer I was top priority thank you . More
These people have got to be the best in the nation. My experience has been that they have been very transparent and trustworthy in my purchases. Rosalyn Delph is great sales person that I highly trust My experience has been that they have been very transparent and trustworthy in my purchases. Rosalyn Delph is great sales person that I highly trust with any friend of mine in any age range. She is very considerate and concerned for your needs. Very open and never forget or over-promise. She introduced us to all of the service department personnel and managers which we thought was cool because that made us feel welcome by reaching out to us for a handshake a smile and a slight humorous gesture. Randy Ennis is very specific with a no nonsense approach with his research. The data he presents in deals are informative and factual. Randy made me feel as though the data and decisions are all yours, no sales pressure intended. I never felt as though I was purchasing a preowned vehicle or as a customer with less than new service! I felt like the guy that showed up to buy a $200,00 vehicle! Just like Randy Ennis, Jerrold Browning is data driven in what he presents. The decision is yours backed with the best advice from Jerrold you'll need to make a valued decision to protect your investment. I want my wife to drive nothing but the best from a dealership I trust and values my decisions that works best for my family's budget! More
Our experience at Little Rock Mercedes was outstanding from drop off to pick up! Our vehicle was completed in a timely manner just as we expected. from drop off to pick up! Our vehicle was completed in a timely manner just as we expected. More
I’ve been taking my car to this dealership since 2016. Every representative I’ve work with have been professional and made me feel like my vehicle concerns were priority and I mattered as not just a custo Every representative I’ve work with have been professional and made me feel like my vehicle concerns were priority and I mattered as not just a customer but a person. More
Everyone was extremely attentive and friendly. Loved how everyone went above and beyond to make the car buying process seamless Loved how everyone went above and beyond to make the car buying process seamless More
I’m 100% disabled vet. I would work there as a waiting room concierge Please let me know when I can start Best service team in 3 years. No joke. I’m not getting g I would work there as a waiting room concierge Please let me know when I can start Best service team in 3 years. No joke. I’m not getting g paid to say this. I literally mean it. More
It was a very good experience. The employees I worked with were excellent, very professional. The employees I worked with were excellent, very professional. More
Team was awesome very friendly & helpful Gave me update on cost plus applied my military discount on cost plus applied my military discount More
The Mercedes team is very professional, helpful and knowledgeable. They took care of my car and explained everything to me. knowledgeable. They took care of my car and explained everything to me. More
Awesome service after the sale! Friendly, engaging and knowledgeable service staff. Gives customers confidence in the service being provided. Friendly, engaging and knowledgeable service staff. Gives customers confidence in the service being provided. More