Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Little Rock
Little Rock, AR
1,079 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,079 reviews
January 28, 2025
They did a wonderful job! The staff was courteous and professional. I was traveling through and they took my car right in to be checked out. I want to thank the service repres The staff was courteous and professional. I was traveling through and they took my car right in to be checked out. I want to thank the service representative, the technician and the parts team member who help with a part I needed to order. Thanks to all! More
by Kcol1964@hotmail.com
January 27, 2025
Efficient, friendly sales team with good inventory and no hassle attitude. Very fair offer for trade in. I recommend this dealership for Mercedes customers. hassle attitude. Very fair offer for trade in. I recommend this dealership for Mercedes customers. More
by Pops
Employees Worked With
Jamie Jones
January 23, 2025
When I say garbage, it garbage! !! The handling of a dissatisfied and unhappy customer because they sold a car with defects and don't want to honor. Their bad car deal! They should h !! The handling of a dissatisfied and unhappy customer because they sold a car with defects and don't want to honor. Their bad car deal! They should have never hired this Mark Lee guy of Little Rock Mercedes Benz Hes bad for business. He don't treat customers right! More
by lrroebuck
January 17, 2025
The experience has significantly improved, todays visit was flawless including Chris Lawhon who handled getting everything done. We were in and out very efficiently. Also a whole different feeling in the was flawless including Chris Lawhon who handled getting everything done. We were in and out very efficiently. Also a whole different feeling in the service area. Everyone greeting you and ready to help. More
by Arkansas Buddy
Employees Worked With
Chris Lawhon
January 16, 2025
Sales & service personnel great, limited product in terms of exact vehicle we wanted. Great improvement in the last few years. of exact vehicle we wanted. Great improvement in the last few years. More
by simmonskirte
January 03, 2025
Service team was exceptionally cordial and capable. Each kept me apprised of the status of my repair and the work took care of my issues. Each kept me apprised of the status of my repair and the work took care of my issues. More
by Rasnic
Employees Worked With
Melissa, Caleb, Damon Helton
December 08, 2024
Above and beyond customer service! My car broke down in Little Rock ark and I am from Olive branch Ms. The kindness and promptness of this service department was outstanding! I will dr My car broke down in Little Rock ark and I am from Olive branch Ms. The kindness and promptness of this service department was outstanding! I will drive my car to this dealership now just for the service! Customer service is who they are! Shout out to Brent Jones, thank you sir for taking care of me. More
by Kimbell3106
Employees Worked With
Brent Jones, Allen Blair, Kym Phillips
