Mercedes-Benz of Little Rock

Excellent Customer Service Staff is always helpful and polite. Being a women I’ve never felt talked down to by any of the staff at MB unlike some of the other competitors in th Staff is always helpful and polite. Being a women I’ve never felt talked down to by any of the staff at MB unlike some of the other competitors in the industry. Merecedes is a very quality built vehicle. It’s never been about a new brand for me but the style and overall value. This is my 2nd and not last MB. Patti sold me both and I cherish her friendliness and knowledge. Always there with any question I might have. More

3 days late.. but they always take care of me. Just wish I would have known that my warranty was getting ready to expire. I might have brought it in for a service check up prior to the expiration. Just wish I would have known that my warranty was getting ready to expire. I might have brought it in for a service check up prior to the expiration. Missed getting a covered warranty battery by 3 days. So upsetting when nothing in the last 4 years has gone wrong. That’s a bummer. More

Very friendly & warm Everyone was very friendly, never pushy & helpful making my daughter’s first experience at purchasing a car very pleasant. Will definitely be recommen Everyone was very friendly, never pushy & helpful making my daughter’s first experience at purchasing a car very pleasant. Will definitely be recommending this dealership. More

Great People I love the quality of the vehicles, but Patti is the reason I keep coming back! Super nice and clean dealership! Everyone makes you feel welcome! I love the quality of the vehicles, but Patti is the reason I keep coming back! Super nice and clean dealership! Everyone makes you feel welcome! More

Service Department took great car of me and my Mercedes My service associate was Allen Blair. He took excellent care of me and made sure that I knew exactly what was going on with my Mercedes. My service associate was Allen Blair. He took excellent care of me and made sure that I knew exactly what was going on with my Mercedes. More

Francesco for the win! We have a new mercedes what more is there to say. Dave and Fancesco worked hard and well to get the deal perfect! We gave them a challenge and they de We have a new mercedes what more is there to say. Dave and Fancesco worked hard and well to get the deal perfect! We gave them a challenge and they delivered. They said "give us a challenge and we will do everything we can to meet it!" Well they did and more!! More

Wonderful and very helpful The reason I gave the dealership 5 star cause when I came in everyone is very friendly and very welcoming and the sale people are very helpful The reason I gave the dealership 5 star cause when I came in everyone is very friendly and very welcoming and the sale people are very helpful More

The experience you hope for Showed a great deal of interest in what and why we were buying and exhibited a great deal of knowledge about their product to match our desire Showed a great deal of interest in what and why we were buying and exhibited a great deal of knowledge about their product to match our desire More

Personsable and hassle free I inquired about GMC Yukon Denali that I saw online. Since I do not live in the Little Rock area my sales person, Barrett, responded with a video. He I inquired about GMC Yukon Denali that I saw online. Since I do not live in the Little Rock area my sales person, Barrett, responded with a video. He walked around the vehicle videoing and then got inside and videoed. He continued with a conversational description. This really helped. A few days later we agreed on price and he met me halfway between Little Rock and memphis. Hassle free. More