Mercedes-Benz of Little Rock

Great job overall by sales, financial and manager Great assistance before and after buying the vehicle. Patti was awesome and she took a lot of time to go over our car features even when dealership wa Great assistance before and after buying the vehicle. Patti was awesome and she took a lot of time to go over our car features even when dealership wa closed More

The salesman and sales manager were very accommodating. I had a good experience buying my new car. I felt like they were interested in me and not just the sale. They detailed the car and I drove away in jus I had a good experience buying my new car. I felt like they were interested in me and not just the sale. They detailed the car and I drove away in just a few hours. More

I am happy! I was not pressured or rushed into a decision to buy. This was my first enjoyable car buying experience. Everyone I worked with was truly intereste I was not pressured or rushed into a decision to buy. This was my first enjoyable car buying experience. Everyone I worked with was truly interested in helping me find exactly what I wanted and the car that was right for me. More

Excellent MB of LR made it easy for me. I went in with one car in mind and when I didn’t really like it they have me other options to choose from. Matt was not MB of LR made it easy for me. I went in with one car in mind and when I didn’t really like it they have me other options to choose from. Matt was not a pushy salesman and wanted to make sure he got me into something that I would enjoy for years to come. More

Superior Customer Service Everything was great...Kym was amazing and Corey had some of the best customer service skills I've encountered...he was amazing and a pleasure to spea Everything was great...Kym was amazing and Corey had some of the best customer service skills I've encountered...he was amazing and a pleasure to speak with. The only negative is my car was not detailed up to Mercedes Benz standards. Any other time I've taken my car to a Mercedes dealership it was completely washed and dried with all the windows being cleaned including the windshield and back window, dashboard and interior dusted and the entire car was vacuumed from front to back including under the seats and the back of my SUV. It was always show room ready. This time it wasn't. It was a disappointment. More

S class bumper / windshield Efficient and through. I had minimal wait time. Allen is outstanding and should be the role model for all service staff. Thank you all for a job we Efficient and through. I had minimal wait time. Allen is outstanding and should be the role model for all service staff. Thank you all for a job well done. More

Easy, hassle-free Not a lot of haggling. Great service. People working hard to speed up the process but taking their time on important things. Friendly and knowledgeabl Not a lot of haggling. Great service. People working hard to speed up the process but taking their time on important things. Friendly and knowledgeable folks. More

warranty repair Auto developed an issue that needed to be checked. Took it by dealership. The problem was quickly diagnosed. A date for repair was scheduled. Repair Auto developed an issue that needed to be checked. Took it by dealership. The problem was quickly diagnosed. A date for repair was scheduled. Repairs were made. Could not have been better served More

Utopia With so many Industries choosing to forget the main reason they are in business it is truly refreshing to experience Excellence in Customer Service. F With so many Industries choosing to forget the main reason they are in business it is truly refreshing to experience Excellence in Customer Service. From the Receptionist to Our Service Advisor Kym we were treated with care. Thanks LR Mercedes for giving us Top Tier Care, which means our Car was taken care(Too many Dealerships have that reversed.) More

Excellent Service!!! Mercedes-Benz of Little Rock has been an exceptional service experience! Kym Phillips has consistently gone above and far beyond standard customer ser Mercedes-Benz of Little Rock has been an exceptional service experience! Kym Phillips has consistently gone above and far beyond standard customer service. She is an incredible asset to this company and I cannot convey just how much she is appreciated! More