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Mercedes-Benz of Little Rock
Little Rock, AR
1,126 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,126 reviews
July 17, 2018
Excellent service My car was towed to the dealership for failure to start. It was repaired and I was satisfied. Allen was great! I will inform family, friends and asso My car was towed to the dealership for failure to start. It was repaired and I was satisfied. Allen was great! I will inform family, friends and associates of my service experience. More
by C300driver
Verified CustomerEmployees Worked With
Allen Blair
July 17, 2018
Everything is great except lack of loaner cars! I was in for service. No loaner car available. This is very important to me to have a vehicle at all times. I bought a new vehicle. The windshie I was in for service. No loaner car available. This is very important to me to have a vehicle at all times. I bought a new vehicle. The windshield was cracked with less than 500 miles on it. When I brought it in to be replaced, there was no loaner car available. This is one of the reasons I have continued to buy Mercedes vehicles and I am on my 5th Mercedes from your dealership. I am very disappointed not getting a loaner car. Can your policy be changed in order to have more loaners available? All of the people I have dealt with in service, finance, sales and management are awesome! They couldn't be any better! They deserve the highest rating! My reason for visit is both sales and service. More
by LADYBUG
Employees Worked With
Joey Sullivan, Steve Roscoe, Carey Gavito, Allen Blair
July 16, 2018
Excelent services This is our third car that we bouhgt from Patti, she is a great , funny and very knowledge of. Mercedes car features. Thank you for make our buy a go This is our third car that we bouhgt from Patti, she is a great , funny and very knowledge of. Mercedes car features. Thank you for make our buy a good experience once more time and we hoping to be the last one. Thank you Perez family More
by BORIS.PEREZ
July 16, 2018
amazing customer service THIS astounding dealership deserve a reward! I was sold a pickle from another place of business! Stephen my service guy helped me with all of the dama THIS astounding dealership deserve a reward! I was sold a pickle from another place of business! Stephen my service guy helped me with all of the damages and reported them with the cost immediately as well as kept in contact with me the whole time. he suggested I do a trade and that he has the best team so he referred me to fran and Jerrold who are the perfect salesmen! Fran went above and beyond to the point I have family members wanting to buy from him personally. I also would like to thank david and carey of the management team they took all of my problems away! I wish every dealer would take the time to educate and help their customers just as they did.! I wish I could buy all of them lunch! please visit them today they will make the process painless I should have went with them first! I was blessed to find them ! thank you you all ! More
by Drew02022018
Employees Worked With
Other Employees :
Francesco Havas, David Wheeler, Carey Gavito
July 15, 2018
Smooth Every went very smoothly; loaner car was waiting. Work was completed on time. Car was clean when I picked it up. Josh called me when he said he would Every went very smoothly; loaner car was waiting. Work was completed on time. Car was clean when I picked it up. Josh called me when he said he would to inform me of what was going on. More
by powdersmoke
Employees Worked With
Josh
July 14, 2018
Service Great service and very friendly from service technician Josh. He did took great pains to explain in detail every part of the work performed and pat Great service and very friendly from service technician Josh. He did took great pains to explain in detail every part of the work performed and patiently answered all my concerns More
by KLAUSW
Employees Worked With
Josh
July 14, 2018
Have purchased at this dealership on multiple ocassions. Great atmosphere and service. Matt and Steve are real assests to the dealership. Will come back to purchase a new car in the near future. Great atmosphere and service. Matt and Steve are real assests to the dealership. Will come back to purchase a new car in the near future. More
by ROADTOBALI
Employees Worked With
Matt Martindill, Steve Roscoe
July 13, 2018
Efficient Timely, efficient, thorough. I appreciated Mr Robinson’s honesty and concern. He was very helpful and knowledgeable in answering my questions. He was Timely, efficient, thorough. I appreciated Mr Robinson’s honesty and concern. He was very helpful and knowledgeable in answering my questions. He was also very respectful of my time More
by DBKOEN88
Employees Worked With
Stephen Robinson
July 12, 2018
Long term I have a long term relationship with this dealership and they have always treated me fairly. I have known some of them for 40 years. I have a long term relationship with this dealership and they have always treated me fairly. I have known some of them for 40 years. More
by lrpl
Employees Worked With
Paul Donahue, Steve Roscoe, Allen Blair
July 12, 2018
Great experience I had a great purchasing experience. I am very happy with the financing options I was given and am very happy with my new Mercedes Benz I had a great purchasing experience. I am very happy with the financing options I was given and am very happy with my new Mercedes Benz More
by davemcleod
Employees Worked With
Joseph Casey, David Wheeler
