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Mercedes-Benz of Little Rock
Little Rock, AR
1,012 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,012 reviews
March 15, 2024
Very pleased with the professional help from my sales associate Cole Jenkins, he was very smart and intuitive about the vehicle. associate Cole Jenkins, he was very smart and intuitive about the vehicle. More
by Lolo
March 05, 2024
Although Mr Thomas has only been with the Business a short while, he should be treated as a Precious Gem, the very best attitude you could expect from anyone you could encounter. His hospitality makes short while, he should be treated as a Precious Gem, the very best attitude you could expect from anyone you could encounter. His hospitality makes you leave saying I have a new fried!! Thank you for taking care of my daughters Benz, and we shall return and continue to share our experience with Mercedes!!! More
by Kebell2465
Employees Worked With
Other Employees :
Mr Thomas the Service Manager and Kim I. The Service Department
March 01, 2024
Very clean and all the associates were great and very knowledgeable about their jobs, Everyone was courteous and friendly knowledgeable about their jobs, Everyone was courteous and friendly More
by Joegraylrfd
February 21, 2024
everything I'm here for service the staff is very friendly and courteous...thank you Kym Phillips friendly and courteous...thank you Kym Phillips More
by marc71909
February 18, 2024
Always a great experience when taking our car there. The place is always clean and people there are always kind. Ive recommended the dealership/service department to friends many times. The place is always clean and people there are always kind. Ive recommended the dealership/service department to friends many times. More
by Jredsmith63
February 16, 2024
The service department and Kim especially are very helpful and through addressing the service needs for my car helpful and through addressing the service needs for my car More
by Don.powers
Employees Worked With
February 15, 2024
They are always kind to me. I make work for them, but they are smiling anyway. Have been their customer for many decades. I make work for them, but they are smiling anyway. Have been their customer for many decades. More
by scott.hammans.mason
February 13, 2024
We had an amazing experience purchasing our new Mercedes. Jamie made the entire process enjoyable. I am retired from 17 years as a Finance Manager and I must say I am beyond impressed by Jamie. Definitely a Jamie made the entire process enjoyable. I am retired from 17 years as a Finance Manager and I must say I am beyond impressed by Jamie. Definitely a huge asset to your team! More
by jjackman31
Employees Worked With
Jamie Jones
February 07, 2024
If you want five star service, I recommend Mercedes Benz of Little Rock, I find the staff to be very courteous & approachable, They are concerned about your needs & wants, I'am very satisfied with the s of Little Rock, I find the staff to be very courteous & approachable, They are concerned about your needs & wants, I'am very satisfied with the service I received.. More
by Chaplain
February 06, 2024
Great customer service. Easy to set appointment and the dealership provided transportation that I needed. Alan Blair was an excellent service advisor! Easy to set appointment and the dealership provided transportation that I needed. Alan Blair was an excellent service advisor! More
by Ben.Hyneman
Employees Worked With
