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Mercedes-Benz of Little Rock
Little Rock, AR
1,068 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,068 reviews
November 03, 2023
Top Rate Workshop. Customer service representative Allen Blair is a long term ally in the care of my Merc(s). Communication methods (SMS, etc.) up to current standards Customer service representative Allen Blair is a long term ally in the care of my Merc(s). Communication methods (SMS, etc.) up to current standards. Always in the know on the repair of my vehicles. More
by MLB
October 23, 2023
Very accommodating, knowledgeable, professional, and friendly service. They make you feel like family that you want to be around. friendly service. They make you feel like family that you want to be around. More
by Billyw@Centurytel.net
Employees Worked With
Paul Donahue, Steve Roscoe, Allen Blair, Kym Phillips
October 18, 2023
I have always worked with K. Phillips. I worked with her again today and was pleased her service once again. Thank you K. Phillips!! Phillips. I worked with her again today and was pleased her service once again. Thank you K. Phillips!! More
by Danasnowden.99
Employees Worked With
Kym Phillips
October 18, 2023
Great customer service and support Very knowledgeable about the car very pleased and happy with the product about the car very pleased and happy with the product More
by Happy MB Customer
October 13, 2023
I took my GLE350 for first time to Mercedes Little Rock. Melinda was great taking care of the maintenance, keeping me well informed on the progress and delivery was spot on time. Very happy with everyone an Melinda was great taking care of the maintenance, keeping me well informed on the progress and delivery was spot on time. Very happy with everyone and everything. Well done More
by cgpuntarelli
Employees Worked With
Melinda
October 05, 2023
Excellent service. All of the needs for my car were addressed in a reasonable timeframe and the service plan was explained in advance. All of the needs for my car were addressed in a reasonable timeframe and the service plan was explained in advance. More
by WInrock
Employees Worked With
Paul
