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Mercedes-Benz of Little Rock
Little Rock, AR
1,012 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,012 reviews
April 15, 2023
This was my second new buy from this dealer. Both sales went smoothly. The salesman, Matthew, was excellent. Completion of the paperwork was quick and efficient. Both sales went smoothly. The salesman, Matthew, was excellent. Completion of the paperwork was quick and efficient. More
by fmullinsjr
Employees Worked With
April 14, 2023
I have been using Mercedes-Benz of Little Rock for years. They are highly professional, courteous, and do excellent work. I strongly recommend them. They are highly professional, courteous, and do excellent work. I strongly recommend them. More
by Sherylberger
Employees Worked With
April 11, 2023
Timely services today. Friendly and prompt service from my service Rep. Who excelled in explaining my guarantee that is a part of my tire purchase. Friendly and prompt service from my service Rep. Who excelled in explaining my guarantee that is a part of my tire purchase. More
by Jeanettarhodes
Employees Worked With
Melinda Hooper
April 09, 2023
Great service and friendly folks! I love my new Mercedes. I highly recommend this dealership! I love my new Mercedes. I highly recommend this dealership! More
by jystafford
April 08, 2023
We really appreciate the hospitality you all gave you were was very nice and helpful. Awesome salesperson. were was very nice and helpful. Awesome salesperson. More
by Fleshialowe40@yahoo.com
April 04, 2023
Quick, easy in-processing. Comfortable lounge waiting lounge with complimentary coffee, water and snacks. Management explained findings and recommendations. Comfortable lounge waiting lounge with complimentary coffee, water and snacks. Management explained findings and recommendations. More
by OBU54
Employees Worked With
March 31, 2023
One of the worst experiences I have ever witnessed. My sister purchased a C300 and brought it back within 3 weeks or less of purchase and than maybe 100 miles placed on it because it had to much oil. N My sister purchased a C300 and brought it back within 3 weeks or less of purchase and than maybe 100 miles placed on it because it had to much oil. Next, her air pressure gauged was showing tire pressure was off, we mentioned it and it was stated she needed a new tire. She was then asked if she could afford to purchase another tire. The customer service this day was horrible and I will never refer anyone to this dealership. More
by tayaemarks
Employees Worked With
Melinda,
March 30, 2023
Great Customer Service. Friendly and Helpful. Shuttle Service service driver, Joe, was GREAT. Pick up wait time was minimal. Very accommodating to my schedule. Friendly and Helpful. Shuttle Service service driver, Joe, was GREAT. Pick up wait time was minimal. Very accommodating to my schedule. More
by Fdhass
Employees Worked With
KEELAN MCDOUGAL
March 30, 2023
Extremely service, minded, polite, competent, and go out of their way to please customers. My car was in better condition than when I left it. of their way to please customers. My car was in better condition than when I left it. More
by Barbara
