Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Little Rock
Little Rock, AR
1,012 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,012 reviews
October 24, 2022
Everyone was polite, knowledgeable & efficient in dealing with the many cars in for service. Waiting area was clean and pleasant with snacks & drinks available with the many cars in for service. Waiting area was clean and pleasant with snacks & drinks available More
by SAR
October 04, 2022
Patti Raily makes this dealership a very rewarding and enjoyable experience! She found the exact car we wanted including a heated steering wheel! Great group to deal with… enjoyable experience! She found the exact car we wanted including a heated steering wheel! Great group to deal with… More
by bill
October 03, 2022
Very nice and friendly, from the moment I called to inquire about the car . I would definitely be coming back when it time foe an upgrade. inquire about the car . I would definitely be coming back when it time foe an upgrade. More
by Stephanielock544stephanielock5447@
Employees Worked With
Jamie Jones
September 30, 2022
Kym is a great service advisor. Makes everything easy. Highly recommend the dealership and their personnel Makes everything easy. Highly recommend the dealership and their personnel More
by Anonymous
Employees Worked With
September 29, 2022
Superb Customer Service displayed by Allen; He took the time to search for an alternate replacement for the 3G Network which will discontinue effectively Dec 1st for my 2015 S550 model; I were deeply impre time to search for an alternate replacement for the 3G Network which will discontinue effectively Dec 1st for my 2015 S550 model; I were deeply impressed how Allen took care of me during the completion process of signing paperworks. Thanks Allen, you are a rare jewel in addressing customer concerns. More
by Ajackz201
Employees Worked With
September 28, 2022
Fixed it when they said they would and the man driving the service car who dropped me at home was awesome the service car who dropped me at home was awesome More
by dennis.meredith
Employees Worked With
September 22, 2022
I worked with Paul in the service department and he made very thing simple quick and worth it. I love how he kept me informed with the updates about my truck. I would definitely be having all my maintenance very thing simple quick and worth it. I love how he kept me informed with the updates about my truck. I would definitely be having all my maintenance done here. 5 star service with a 5 star team More
by StaceyP
Employees Worked With
Paul from Service Department
