Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Little Rock
Little Rock, AR
1,012 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,012 reviews
August 27, 2022
I’ve experienced nothing short of an exceptional, courteous, personable, and professional customer experience, thanks to Allen and the MB staff! courteous, personable, and professional customer experience, thanks to Allen and the MB staff! More
by Jazz
August 26, 2022
Second year with service team for my Mercedes. Thank you all for such pleasant and professional experiences. Clean dealership! Hard work from the phone teams (thanks Brianna), service hands on Thank you all for such pleasant and professional experiences. Clean dealership! Hard work from the phone teams (thanks Brianna), service hands on (gents), and interfacing (thanks Kym) reflect a smooth scheduling and service. All of this so helpful since the drive time for service is nearly four hours. The shuttle service to grab food last year was needed because of travel. This year offered but not needed. Thank you all again. Jeremiah, great team! More
by Blackswansky
Employees Worked With
Other Employees :
Brianna, gent that brought my car. Pardon forgot his name.
August 19, 2022
This was our first visit to the Mercedes Benz dealership and plan on coming back. We couldn’t have asked for better service Dewayne Berkhan was our salesman and treated us like we’d been there for a long t and plan on coming back. We couldn’t have asked for better service Dewayne Berkhan was our salesman and treated us like we’d been there for a long time. Excellent salesman. Florence miss More
by mossflorence
August 13, 2022
Great service. Communication was outstanding. Friendly service reps. Comfortable waiting area. Was able to work while I waited Communication was outstanding. Friendly service reps. Comfortable waiting area. Was able to work while I waited More
by mikeharris42
August 09, 2022
We loved doing business with this dealership. Very professional and they know there cars. We would definitely do business with them again. Very professional and they know there cars. We would definitely do business with them again. More
by Joann
August 09, 2022
Alan is great in the service department! Very positive experience. It is irritating it will not go to the next question without entering 15 words🤬 Very positive experience. It is irritating it will not go to the next question without entering 15 words🤬 More
by Steljones
Employees Worked With
August 04, 2022
I’ve worked with Allen since approximately 2009. He has always provided great and respectful service He has always provided great and respectful service More
by Bob
July 28, 2022
I have purchased cars from this dealership for year, and have always gotten excellent services. have always gotten excellent services. More
by A.Rufus
Employees Worked With
July 23, 2022
Mercedes of little rock was great at explaining everything. The young lady salesman was perfect in helping understand everything about the vehicle. everything. The young lady salesman was perfect in helping understand everything about the vehicle. More
by banel
