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Mercedes-Benz of Little Rock
Little Rock, AR
1,012 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,012 reviews
July 14, 2022
The service department was courteous and professional. They explained everything clearly. I was out in the time I was expected to be. They explained everything clearly. I was out in the time I was expected to be. More
by Eric
July 07, 2022
Excellent customer service. Very professional and ensured a wonderful experience. I would highly recommend this dealership and staff. Very professional and ensured a wonderful experience. I would highly recommend this dealership and staff. More
by malinda
July 05, 2022
Kym Phillips was very helpful with getting my vehicle in for service. She was fun and very thorough with her work. for service. She was fun and very thorough with her work. More
by DeJuan
July 01, 2022
This is my third Mercedes’ and it because of the excellent customer service provided! Love my car!!! excellent customer service provided! Love my car!!! More
by Leighq
June 24, 2022
Friendly and trustworthy. Professional environment where customers are valued. Detailed and completely understandable explanations are given so that customers have a complet Professional environment where customers are valued. Detailed and completely understandable explanations are given so that customers have a complete understanding of everything. They offer periodic updates throughout the duration of the visit. Highly recommended!! More
by DH
June 24, 2022
This was my first visit to have my 2021 vehicle serviced and each personnel member that I encountered was friendly and courteous, Kym Phillips, my Service Advisor was professional and thorough. Since I wa and each personnel member that I encountered was friendly and courteous, Kym Phillips, my Service Advisor was professional and thorough. Since I wasn’t sure what to expect, I can definitely say this was a positive experience. More
by oflucas
Employees Worked With
June 13, 2022
The service was very prompt. KYM, my service person was very helpful . And informative and knowledgeable. Will Be happy to deal with her again. KYM, my service person was very helpful . And informative and knowledgeable. Will Be happy to deal with her again. More
by Kaysouth700@gmail.com
Employees Worked With
June 10, 2022
They are always friendly , thoughtful , courtesy and nice. A comfortable place to wait on your vehicle nice. A comfortable place to wait on your vehicle More
by Mae mae
