Mercedes-Benz of Little Rock

Quick, professional, thorough The only place I’d take my Mercedes in for service. Service representative is accommodating and detailed. Technicians do honest work and offer test dr The only place I’d take my Mercedes in for service. Service representative is accommodating and detailed. Technicians do honest work and offer test drives to thoroughly examine any concerns. More

Excellent! Customer Service was exceptional!!! With kind of money that I spend at a Mercedes Benz Dealership for service on my Mercedes Benz SUV, being treate Customer Service was exceptional!!! With kind of money that I spend at a Mercedes Benz Dealership for service on my Mercedes Benz SUV, being treated like a valuable customer is very, very important to me! More

Great service wait time wasn’t bad. Love refreshments while waiting. Friendly atmosphere. Steven was very professional explaining all things my car was serviced for wait time wasn’t bad. Love refreshments while waiting. Friendly atmosphere. Steven was very professional explaining all things my car was serviced for and need. Will visit again. More

great experience my wife and i were made immediately made welcome. everyone we dealt with were courteous and helpful. no uncomfortable sales pressure was ever applied. my wife and i were made immediately made welcome. everyone we dealt with were courteous and helpful. no uncomfortable sales pressure was ever applied. we have previously purchased a car from this dealership and wanted to come back.for another. More

Very Satisfied With Services Overall excellent service. My car was towed to dealership on the weekend received by Josh on Saturday. It was passed on to Kim on Monday at custom Overall excellent service. My car was towed to dealership on the weekend received by Josh on Saturday. It was passed on to Kim on Monday at customer request. I received speedy service which was expedited by Kim. Great team work. More

Nothing Less than the Best I have purchased 5 vehicles from this dealership and every time the service I receive goes well above any and all expectations. Joey Sullivan, my sal I have purchased 5 vehicles from this dealership and every time the service I receive goes well above any and all expectations. Joey Sullivan, my sales associate did a GREAT job and made the car purchase process smooth and enjoyable. More

Excellent salesman BJ Henry Very friendly and helpful staff, I dealt with BJ salesman, Holly- receptionist , Carey-finance and Allen-service advisor. They answered all my questio Very friendly and helpful staff, I dealt with BJ salesman, Holly- receptionist , Carey-finance and Allen-service advisor. They answered all my questions (even if I asked a few questions over and over) BJ showed me how everything worked on my car, set up all the stuff on my phone for me and had me practice everything doing it on my own till I had it down. I felt like I was a guest in their home. More

Top notch experience We have been coming here for years and have bought several cars. Our experience with Patti Railey is always easy and perfect. She walked us through th We have been coming here for years and have bought several cars. Our experience with Patti Railey is always easy and perfect. She walked us through the car perfectly and is perfect at her job. Overall the experience was great. More

A really pleasant experience. The people we dealt with yesterday all provided exceptional customer service. Our questions were answered - we didn’t feel pressured to buy. Once agai The people we dealt with yesterday all provided exceptional customer service. Our questions were answered - we didn’t feel pressured to buy. Once again we experienced the service we’ve come to expect at this dealership. I think this helped us decide to go ahead with purchasing a new vehicle - although we had not intended to initially. More

Seat belt and sunroof Sun roof is making a NEW crazy noise since you had the motor replaced. I’ve called and mentioned it twice now. Someone even called me, I told her ab Sun roof is making a NEW crazy noise since you had the motor replaced. I’ve called and mentioned it twice now. Someone even called me, I told her about it, and no return call. WHY.? You have some great employees and some not so great. PLEASE FIX MY CAR. I’d love to give better ratings. More