Back

Mercedes-Benz of Little Rock

Little Rock, AR

4.9
1,012 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
Contact Dealership

8 Colonel Glenn Plaza Dr

Little Rock, AR

72210

Directions

By Type

Showing 1,012 reviews

April 06, 2019

High quality service with a loaner car while waiting. Part of the reason I choose Mercedes-Benz is for the ease of setting up an appointment and because I get a loaner car to drive while waiting on my car More

by Maverick501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2019

Deciding on my new vehicle. Jerrold did a great job helping my wife and I pick out our new vehicle. He was very friendly and knowledgeable. Mr Kelly was also great with helping u More

by WTHIELEMIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Gavito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Kelly
April 06, 2019

Service is severely lacking Mercedes of Little Rock totally dropped the ball. I was expecting best in class 2nd to none service from Mercedes. They could learn from Lexus. More

by WGJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen Blair
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kym Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2019

My service experience Service was quick and efficient.Kym Phillips is always pleasant and gracious (not overbearing as some other brand service managers I've dealt with) gr More

by Mercedes lover~Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2019

Job done well Service associate was friendly, professional and knowledgeable. Enjoy meeting him and the job was well done. I would recommend Riverside Motors to my More

by ms-brenda5149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Robinson
April 05, 2019

Great customer service We had a very easy process and were never pressured for anything. Customer service was amazing and they are quick when making the deals and processing More

by FROG9684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carey Gavito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Thompson
April 04, 2019

bought my car Monday on 4/1/2019 Bought an used vehicle on Monday to have shipped to Memphis salesman S. Vick very nice to work w/ the process went at a fast pace . More

by mcrawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 02, 2019

Excellent customer service I couldn't make the trip to Little Rock so Carey helped me gain access to my vehicle. Joe and Shane delivered my vehicle and I am very pleased with e More

by DonnaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Gavito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Oliver
April 01, 2019

Great! Ordered car. Arrived as ordered. Paul spent time helping us with the changes made since our last S Class. Everyone was very friendly and professional. More

by SISCOT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Gavito
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2019

Horrible experience Brought car in for oil change and they broke my computer. Then they denied it and tried to charge me. It took 5 hours for them to fix the computer and More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kym Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
...
42
...