
Mercedes-Benz of Little Rock
Little Rock, AR
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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High quality service with a loaner car while waiting. Part of the reason I choose Mercedes-Benz is for the ease of setting up an appointment and because I get a loaner car to drive while waiting on my car Part of the reason I choose Mercedes-Benz is for the ease of setting up an appointment and because I get a loaner car to drive while waiting on my car to be worked on. The dealership in Little Rock is state of art and much better than anywhere else in town. Everybody at the Little Rock dealership is professional so I enjoyed the experience there compared to anywhere else. Also its actually more affordable than you'd think. More
Deciding on my new vehicle. Jerrold did a great job helping my wife and I pick out our new vehicle. He was very friendly and knowledgeable. Mr Kelly was also great with helping u Jerrold did a great job helping my wife and I pick out our new vehicle. He was very friendly and knowledgeable. Mr Kelly was also great with helping us also. Carey completed the financial part, he to was also very friendly and helpful. Keep up the great work guys. More
Service is severely lacking Mercedes of Little Rock totally dropped the ball. I was expecting best in class 2nd to none service from Mercedes. They could learn from Lexus. Mercedes of Little Rock totally dropped the ball. I was expecting best in class 2nd to none service from Mercedes. They could learn from Lexus. More
My service experience Service was quick and efficient.Kym Phillips is always pleasant and gracious (not overbearing as some other brand service managers I've dealt with) gr Service was quick and efficient.Kym Phillips is always pleasant and gracious (not overbearing as some other brand service managers I've dealt with) great as always.thanks again Kym. More
Job done well Service associate was friendly, professional and knowledgeable. Enjoy meeting him and the job was well done. I would recommend Riverside Motors to my Service associate was friendly, professional and knowledgeable. Enjoy meeting him and the job was well done. I would recommend Riverside Motors to my Friends and family. More
Great customer service We had a very easy process and were never pressured for anything. Customer service was amazing and they are quick when making the deals and processing We had a very easy process and were never pressured for anything. Customer service was amazing and they are quick when making the deals and processing. So happy i didnt have to spend a full day just merely a few hours. I will definitely use them again in future. More
bought my car Monday on 4/1/2019 Bought an used vehicle on Monday to have shipped to Memphis salesman S. Vick very nice to work w/ the process went at a fast pace . Bought an used vehicle on Monday to have shipped to Memphis salesman S. Vick very nice to work w/ the process went at a fast pace . More
Excellent customer service I couldn't make the trip to Little Rock so Carey helped me gain access to my vehicle. Joe and Shane delivered my vehicle and I am very pleased with e I couldn't make the trip to Little Rock so Carey helped me gain access to my vehicle. Joe and Shane delivered my vehicle and I am very pleased with everyone's caring, friendship and willingness to help me!! More
Great! Ordered car. Arrived as ordered. Paul spent time helping us with the changes made since our last S Class. Everyone was very friendly and professional. Ordered car. Arrived as ordered. Paul spent time helping us with the changes made since our last S Class. Everyone was very friendly and professional. More
Horrible experience Brought car in for oil change and they broke my computer. Then they denied it and tried to charge me. It took 5 hours for them to fix the computer and Brought car in for oil change and they broke my computer. Then they denied it and tried to charge me. It took 5 hours for them to fix the computer and they vfc said it might happen again. They called it a glitch. I didn't have a glitch before I brought it in so I'm suspicious that they broke my car, 237miles out of warranty. Buyer beware. More