Mercedes-Benz of Little Rock

Outstanding Work Culture Each time I come to MBoLR I am always greeted by friendly people who seem to truly enjoy their jobs. They fit together like a family. I have worked Each time I come to MBoLR I am always greeted by friendly people who seem to truly enjoy their jobs. They fit together like a family. I have worked with Kym Phillips many times. She's like a best friend who takes care of my car as if it were here own. She always makes me feel like I'm her only customer. It's as if she is just up the hall from me and waiting for me to ask a question. Recently, I worked with Carey Gavito. I was shopping for an extended warranty. I got quotes from several places. Carey gave me the most comprehensive information of out all the quotes I got. MBoLR gets it right. More

Timely Service delivered with best advise Allen has been our SUV for while, he continues to exceed all my expectations, appreciate his timely communication and advise. All in all we like Merce Allen has been our SUV for while, he continues to exceed all my expectations, appreciate his timely communication and advise. All in all we like Mercedes of Little Rock. More

Excellent customer service Bought a used vehicle but the experience was vet good. No hassle and very straightforward. Financing was good. No problems. Appreciate all the car Bought a used vehicle but the experience was vet good. No hassle and very straightforward. Financing was good. No problems. Appreciate all the care given. More

Great dealership! I have done business with this dealership for years. They have never let me down! Would recommend them to anyone who owns a Mercedes. Excellent I have done business with this dealership for years. They have never let me down! Would recommend them to anyone who owns a Mercedes. Excellent More

Great service I have always have a very good experience with this service team. They always provide me with a loaner and are friendly people. I would recommend them I have always have a very good experience with this service team. They always provide me with a loaner and are friendly people. I would recommend them to my friends. More

Satisfied I have been a Mercedes customer for a long time and always go to LR Mercedes for servicing. I must say, the service department is declining in service I have been a Mercedes customer for a long time and always go to LR Mercedes for servicing. I must say, the service department is declining in service. I have to call to check on the status of my vehicle and too often, my requests is misunderstood so when I arrive with my vehicle, I have to correct the error. This leaves me skeptical that the correct service was done to my vehicle. More

Flawless My car buying experience exceeded my expectations beyond... Not only did he make my car buying experience hassle free, he was honest and transparent, My car buying experience exceeded my expectations beyond... Not only did he make my car buying experience hassle free, he was honest and transparent, which I feel are missing virtues in any business dealing with sales. It can be difficult to earn the trust of the customer because of the nature of the car business and stereotypes associated with their profession... great experience! More

Walked in to talk to service advisor She must have had a bad day, she treated me poorly and with a bad attitude. Normally she is appropriate, but not today. If I could go some where else She must have had a bad day, she treated me poorly and with a bad attitude. Normally she is appropriate, but not today. If I could go some where else I would. More

Stephen Robinson deserves 5 more stars! Brought our E 350 Cabriolet in for the A service, GPS map update, & full detail. Your service writer, Stephen Robinson, was very professional & made Brought our E 350 Cabriolet in for the A service, GPS map update, & full detail. Your service writer, Stephen Robinson, was very professional & made sure every thing was completed to my satisfaction. More

Great service experience MZB of Little Rock consistently provides exceptional service. I have been to many dealerships over the years but this one stands head and shoulders a MZB of Little Rock consistently provides exceptional service. I have been to many dealerships over the years but this one stands head and shoulders above the others based on the high quality service they provide. I had small issue with my recent service and Stephen made things right immediately. More