Mercedes-Benz of Little Rock

Experience I had a very good experience purchasing a vehicle with this dealer. I like the car I bought. The salesman was nice. I like the service in this dealer I had a very good experience purchasing a vehicle with this dealer. I like the car I bought. The salesman was nice. I like the service in this dealer More

Excellent Customer Service My first visit here & I've never been treated so kindly as the staff there from walking in through the front door to going out the back door when my s My first visit here & I've never been treated so kindly as the staff there from walking in through the front door to going out the back door when my service was done. Mr. Pettus made sure I was taken care of for the parts, Mr. Stephen Robinson & the young gentleman sitting up front of the service department were nothing more than Professional & they made me feel like I was not separated but a part of the other customers. GREAT JOB young men for going above and beyond to make sure I was comfortable More

The Best or Nothing The experience at Mercedes-Benz of Little Rock is always a cut above — in Service, Sales, across the entire spectrum. “The Best or Nothing” is more th The experience at Mercedes-Benz of Little Rock is always a cut above — in Service, Sales, across the entire spectrum. “The Best or Nothing” is more than just a slogan — it is a core value placed in practice every day. More

Superb customer service While I am new to Mercedes-Benz of Little Rock, I have found their Service Department to be extremely professional, provide on-going updates, and resp While I am new to Mercedes-Benz of Little Rock, I have found their Service Department to be extremely professional, provide on-going updates, and responsive. AAA service! More

Car purchase BJ was great!! Everything went so smoothly it was easy and stress free! Carey was great too! I drove up from Dallas to Little Rock to get my car and BJ was great!! Everything went so smoothly it was easy and stress free! Carey was great too! I drove up from Dallas to Little Rock to get my car and it was the best car buying experience I have ever had More

Service B I was able to drop my car off the night before using the Dropbox. Very convenient. Service was performed in record time. I do think the cost is rea I was able to drop my car off the night before using the Dropbox. Very convenient. Service was performed in record time. I do think the cost is really high. My husband had his car serviced the same day, similar work and his cost was 25% of what Mercedes charged. He drives a Lexus. More

Service Friendly staff and great service. Every person I spoke with was helpful and friendly. They were all driven to provide me with anything I needed. Very Friendly staff and great service. Every person I spoke with was helpful and friendly. They were all driven to provide me with anything I needed. Very inviting atmosphere! More

Unprofessional manager Sales manager definitely fits the stereotype mold of a used car salesman. Very unprofessional, financially uneducated and impersonal to say the least. Sales manager definitely fits the stereotype mold of a used car salesman. Very unprofessional, financially uneducated and impersonal to say the least. And to top it off, I didn’t receive a basic thank you for purchasing which is very pathetic for a dealership such as this. In hindsight, I wish I would have walked out before the deal was complete. More

Unexceptable I went in for a service. I find out that my front tires are worn. I told them I wasn’t prepared to buy new tires. My husband asked them to rotate the I went in for a service. I find out that my front tires are worn. I told them I wasn’t prepared to buy new tires. My husband asked them to rotate the tires and they argued with him on his choice. When they finally agreed to do the rotation of tires, I go to pick up the car, and they haven’t done it. He tells me that he told my husband he refused to do it. That is not true, he told my husband he would do it. Thwhen he was extremely rude to me when I asked him to rotate my tires. It took him 45 minutes to do this when it should have been done before I got there. If I hadn’t have bought warrenty services I would be taking my business elsewhere. More

Awesome I received excellent service and everyone was very courteous. Stepen Robinson was awesome and very helpful and courteous. I was helped right away I received excellent service and everyone was very courteous. Stepen Robinson was awesome and very helpful and courteous. I was helped right away and everything was excellent. Thanks More