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Mercedes-Benz of Little Rock

Little Rock, AR

4.9
1,069 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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8 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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Showing 1,069 reviews

April 05, 2019

Great customer service We had a very easy process and were never pressured for anything. Customer service was amazing and they are quick when making the deals and processing More

by FROG9684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Thompson , Carey Gavito
April 05, 2019

My service experience Service was quick and efficient.Kym Phillips is always pleasant and gracious (not overbearing as some other brand service managers I've dealt with) gr More

by Mercedes lover~Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
April 05, 2019

Job done well Service associate was friendly, professional and knowledgeable. Enjoy meeting him and the job was well done. I would recommend Riverside Motors to my More

by ms-brenda5149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Robinson
April 04, 2019

bought my car Monday on 4/1/2019 Bought an used vehicle on Monday to have shipped to Memphis salesman S. Vick very nice to work w/ the process went at a fast pace . More

by mcrawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Roscoe
April 02, 2019

Excellent customer service I couldn't make the trip to Little Rock so Carey helped me gain access to my vehicle. Joe and Shane delivered my vehicle and I am very pleased with e More

by DonnaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Oliver , Shane Haas, Carey Gavito
April 01, 2019

Great! Ordered car. Arrived as ordered. Paul spent time helping us with the changes made since our last S Class. Everyone was very friendly and professional. More

by SISCOT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Donahue, Carey Gavito
March 31, 2019

Horrible experience Brought car in for oil change and they broke my computer. Then they denied it and tried to charge me. It took 5 hours for them to fix the computer and More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kym Phillips
March 31, 2019

Great service My first Experience was great! I look forward to maintaining a relationship with MB.. However this is my first ownership of a MB and they were very he More

by UALR2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey overton, Kym Phillips
March 31, 2019

Service B The customer service that was delivered was outstanding! Stephen Handle all of my concerns about the service of my C450. Great job Stephen and Ricky More

by ZOOMERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
March 31, 2019

Exceptional Kym Phillip's was excellent in the service department. She was very courteous and professional. I will definitely be back for all my servicing needs. More

by RYOLONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
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