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Mercedes-Benz of Little Rock
Little Rock, AR
1,012 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,012 reviews
November 10, 2024
Spencer West is an excellent sales professional. He remembered my name since 2021. His persistence is constant yet not in an irritating manner. He's professional and knows his product. He explains d He remembered my name since 2021. His persistence is constant yet not in an irritating manner. He's professional and knows his product. He explains details and makes the experience completely 5 star. More
by Jeff
Employees Worked With
Steven West
October 31, 2024
Michael did a great job getting my car serviced. He mentioned previously it would take 2-3 hr. Greatly it was done in a little over an hour. Thank you to the mechanics and Michael, for making this p He mentioned previously it would take 2-3 hr. Greatly it was done in a little over an hour. Thank you to the mechanics and Michael, for making this process seamless. More
by Jemarnone07
Employees Worked With
Michael Collins
October 23, 2024
From the receptionist to all of the managers as well as the wonderful service people, they are all so eager to please and have went out of their way to assist me with anything and everything I have vneeded the wonderful service people, they are all so eager to please and have went out of their way to assist me with anything and everything I have vneeded. Michael, my service specialist explained everything accurately and worked with my schedule to get my maintenance done perfectly and then assisted me with getting my paperwork corrected for me. Allen, the service manager has been there so long but seems to remember every customer and always has the answers to any question I may have! I have only had the best of service experiences since the day I purchased my Mercedes! More
by martipowell7
October 11, 2024
The personnel were very friendly and nice and the dealership was also very clean and accessible dealership was also very clean and accessible More
by Roberto
October 09, 2024
Very pleasant and informative about service needed and reason for updating vehicle. Jason described various types of assessment reason for updating vehicle. Jason described various types of assessment More
by Renee56
October 08, 2024
They were courteous and prompt with my service needs. The service department noticed a nail in my tire and repaired it for me The service department noticed a nail in my tire and repaired it for me More
by pbhservices
October 08, 2024
I had a fantastic experience at Mercedes Benz of Little Rock. Michael Collins was my service advisor and he was very knowledgeable and professional throughout the entire process. He throughly explained the Rock. Michael Collins was my service advisor and he was very knowledgeable and professional throughout the entire process. He throughly explained the maintenance needed on my vehicle. The service was completed in a timely manner. Overall, I’m impressed with their professionalism and attention to detail at Mercedes Benz of Little Rock. More
by eberry712
