Mercedes-Benz of Little Rock

Who knew spending a thousand dollars could be so much fun? I love the service from Corey greeting to Stephen checking me in & swiping my credit card. Everyone is so professional & kind. I always feel welcomed I love the service from Corey greeting to Stephen checking me in & swiping my credit card. Everyone is so professional & kind. I always feel welcomed & appreciates. More

Poor customer service Poor communication from service and management. Customer was not made aware or previous communication surrounding vehicle but service team still had Poor communication from service and management. Customer was not made aware or previous communication surrounding vehicle but service team still had issues with customer that they were never made aware of. More

Service Always great at your job. However, the ding repair warranty not so good. Upon calling the number given, we were told to go to website, submit 3 phot Always great at your job. However, the ding repair warranty not so good. Upon calling the number given, we were told to go to website, submit 3 photos from different angles, submit contract and a decision would be made by a committee as to whether or not they would repair. Big hassle - not sure I will get this coating on my next car. Just thought you should know. More

Great Experience Great service- work done on time as promised. Always pleased with this service department! I was also glad to see that no was no effort to add on “ext Great service- work done on time as promised. Always pleased with this service department! I was also glad to see that no was no effort to add on “extra charges” for additional parts or service! More

Emergency handle Arrived to get an estimate on having a broken handle fixed. They repaired it. I was very happy and the service person Josh was wonderful. Arrived to get an estimate on having a broken handle fixed. They repaired it. I was very happy and the service person Josh was wonderful. More

Expectations exceeded. The "check engine" light came on when we were four months and 1000 miles from our Wisconsin home. And it is not a loose fuel cap. Now I'm feeling more The "check engine" light came on when we were four months and 1000 miles from our Wisconsin home. And it is not a loose fuel cap. Now I'm feeling more than mild panic. But at the dealership the diagnosis was accurate and the solution applied. Josh realized how we felt to have this problem so far from home and everything he did reflected that concern. We were and are very grateful. In fact, everyone was very courteous and helpful. We could not be more pleased. More

Fair and friendly I feel like Mercedes of Little rock provided me with a good transaction with my trade, and new vehicle. I appreciate the time they spent with me, and I feel like Mercedes of Little rock provided me with a good transaction with my trade, and new vehicle. I appreciate the time they spent with me, and explaining about my new vehicle. More

Car repairs The dealership staff repaired my car a c-class sedan from 2013 quickly. Communication with dealership staff was easy. Will use them again in the futur The dealership staff repaired my car a c-class sedan from 2013 quickly. Communication with dealership staff was easy. Will use them again in the future. More

Pleased The guys there worked with tireless effort to seal the deal with me. I really appreciate the customer service that was shown me. May God Bless you The guys there worked with tireless effort to seal the deal with me. I really appreciate the customer service that was shown me. May God Bless you guys. More

Customer friendly Did good service work. Have noise in front end at low parking lot speed , have not been able to correct .after 2 visits. Will try again when possib Did good service work. Have noise in front end at low parking lot speed , have not been able to correct .after 2 visits. Will try again when possible More