Mercedes-Benz of Little Rock

Excellent service and great prices Very clean excellent service and prices fast service Value customer and very happy For the car that I bought I will you’ll refer my friends and f Very clean excellent service and prices fast service Value customer and very happy For the car that I bought I will you’ll refer my friends and family More

Class b service Was greeted as soon as I arrived...had me a vehicle ready to use while I waited on mine to be serviced. I asked if there was anyway my car could be re Was greeted as soon as I arrived...had me a vehicle ready to use while I waited on mine to be serviced. I asked if there was anyway my car could be ready around noon...and sure enough I got a call around that time that my car was ready for pick up. Great service More

Excellent experience with my 70,000 mile maintenance check My experience connected with my 70,000 mile check up was seamless from start to bottom. I telephoned Allen Blair and advised him that I needed some d My experience connected with my 70,000 mile check up was seamless from start to bottom. I telephoned Allen Blair and advised him that I needed some date options for bringing my car into service. Allen called me back gave me some options, and up and an appointment was made. I arrived at the dealership on the date and time specified and Allen was available to do the write up that is necessary to get the car in the garage. I had also notified Allen at advance that I would need a loaner car, and I can say without fear of contradiction from anyone, including my wife, that it is the nicest loaner car that either of us has ever had the pleasure of driving. Even though I had to take in my car mid morning, the dealership was still able to complete the scheduled maintenance in one day. More

First Mercedes purchase Friendly staff and very helpful! I left with the vehicle I had in mind to buy! Best experience I've had purchasing a vehicle by far. Friendly staff and very helpful! I left with the vehicle I had in mind to buy! Best experience I've had purchasing a vehicle by far. More

What to do, car not starting Car my salesperson, he had the service manager call me. Walked me through what to do. I did picked up a functioning car. All's good Car my salesperson, he had the service manager call me. Walked me through what to do. I did picked up a functioning car. All's good More

Recall repair Was told it would take 1 hour and right on schedule. Would have liked if they could have done repair during Saturday service hours so I would not have Was told it would take 1 hour and right on schedule. Would have liked if they could have done repair during Saturday service hours so I would not have had to miss half day of work. More

Matthew made my experience extraordinarily special. Matthew was very patient, honest, informative, and trustworthy. He assisted me on a damp, gloomy, cold day in finding my new vehicle which is no small Matthew was very patient, honest, informative, and trustworthy. He assisted me on a damp, gloomy, cold day in finding my new vehicle which is no small job. He listened to me and my needs and went above and beyond to deliver top knotch service. I believe he even became sick after that day due to diligently showing me multiple vehicles out in the rain. He was very knowledgeable about every vehicle I asked about. He was very personable and approachable. I felt like there were no silly questions and he allowed me to ask away until I was satisfied. I would recommend Matthew to anyone who is in search of a new vehicle. He is hands down one of the best, well rounded sales man I have ever met and I am extremely happy with his service and my purchase. Thanks Matthew for helping me!! More

Outdtanding BJ Henry was my sales rep. I cannot day enough positive things about him. He answered all my questions no matter how many times I asked the same quest BJ Henry was my sales rep. I cannot day enough positive things about him. He answered all my questions no matter how many times I asked the same question. Overall this was a very positive experience. More

Great service always I have been to many service centers and numerous of car and please believe Mercedes in Littlerock is one of the best. You're always greeted with a s I have been to many service centers and numerous of car and please believe Mercedes in Littlerock is one of the best. You're always greeted with a smile and a hello More

Top notch Service Great response time, got me in same day, too notch service. Stephen rolled the red carpet out, I even got a couple pieces of pizza while waiting😁 Great response time, got me in same day, too notch service. Stephen rolled the red carpet out, I even got a couple pieces of pizza while waiting😁 More