Mercedes-Benz of Little Rock

Good and Excellent Services, with details of all! Because of the details of everything that is going on with your vehicle. And the advisor keep you informed if what need to be done to satisfy your con Because of the details of everything that is going on with your vehicle. And the advisor keep you informed if what need to be done to satisfy your concerns.And what the cost is and in the future what need to be done to your vehicle to keep it in top certified condition ... Excellent communication is what I enjoyed about the services at Little Rock Mercedes Benz Center. More

Nice experience Everyone is so nice and eager to help you soon as you enter. I really like the courtesy car program. Very helpful! Josh was super!!! Everyone is so nice and eager to help you soon as you enter. I really like the courtesy car program. Very helpful! Josh was super!!! More

Brake Services The service manager who provided services (Josh) was very professional and courteous. Unfortunately, I we cannot say the same for the technician who d The service manager who provided services (Josh) was very professional and courteous. Unfortunately, I we cannot say the same for the technician who did the initial inspection of our vehicle. The technician insisted that our vehicle had been in a bad accident which caused damage to the under carriage. He actually went so far to insist that this was so. My husband was taken aback at his attitude. We've had that vehicle since 2010. It was a certified pre-owned vehicle purchased from Penske Mercedes Benz which at 20,000 miles when purchased. The car has always performed beautifully. The only thing that has happened in that vehicle is that it ran over a piece of re-tread from a big truck. There was damage to the air conditioner and front grill. I have owned two Mercedes via the certified pre-owned program. Additionally, this is the first time we've encountered such an individual as this service tech. I would recommend your dealership for service provided they avoid the technician with the snobbish attitude. I give high praise to Josh for his efforts to smooth out this situation. More

Sch B service Prompt courteous service. Excellent representative who explained all service items. Car returned washed, vacuumed and windows cleaned. Would recommen Prompt courteous service. Excellent representative who explained all service items. Car returned washed, vacuumed and windows cleaned. Would recommend anytime and look forward to a future MB purchase. More

Best Service Manager, Superior Service My dealership in Little Rock is the absolute best. No problems when you are working for the best. Jeremiah is the BEST service manager they’ve EVER h My dealership in Little Rock is the absolute best. No problems when you are working for the best. Jeremiah is the BEST service manager they’ve EVER had. And, Kevin, the General Manager is absolutely wonderful. This Mercedes has a professional, courteous, friendly staff. 5 stars***** More

Bought a CPO Mercedes Kevin and CAREY were amazing. Got me in and out in 45 minutes. Flawless experience Both of these gentleman provide excellent service. Care is Kevin and CAREY were amazing. Got me in and out in 45 minutes. Flawless experience Both of these gentleman provide excellent service. Care is amazing More

Unbelievable! Awesome! From the moment you walk into door you’re greeted with a warm welcome, ease of working with, extremely professional, beautiful surroundings, treats fo From the moment you walk into door you’re greeted with a warm welcome, ease of working with, extremely professional, beautiful surroundings, treats for dogs and humans. TreTed with utmost respect. More

New car purchase Great experience. Friendly, courteous sales staff. The last Mercedes I bought was in 2012 and went to Texas to buy it because I couldn't deal with th Great experience. Friendly, courteous sales staff. The last Mercedes I bought was in 2012 and went to Texas to buy it because I couldn't deal with the Dealership in Little Rock. A big change from 2012 to 2019. B.J. is a true professional. More

Kim always beyond her job to take care of me I will always come back because Kim is excellent at her job. I always feel my car is taken car of . And I always appreciate that they loan me a car. I will always come back because Kim is excellent at her job. I always feel my car is taken car of . And I always appreciate that they loan me a car. More

Effortless, Straightforword, and Genuine Mercedes-Benz of Little Rock provides, what could otherwise be an arduous task, a relaxed and genuinely friendly atmosphere which made the purchase o Mercedes-Benz of Little Rock provides, what could otherwise be an arduous task, a relaxed and genuinely friendly atmosphere which made the purchase of a car more enjoyable. In working with Patti and Corey, I found two knowledgeable professionals who made me feel at ease from the test drive to that final signature. Thank you guys! More