Mercedes-Benz of Little Rock

Needed fast help with a tire I had a flat on the wy home from work on Friday night. Called service and got josh. He told me to get it out there and they would work on t Saturday. I had a flat on the wy home from work on Friday night. Called service and got josh. He told me to get it out there and they would work on t Saturday. I called again Saturday morning to make sure all was still good and it was totally done in a couple hours. I was very thankful to josh and the team for helping me out. Well done. More

Excellent! The service and staff were very good. I had a loaner as was able to visit my sister while the work was done. The staff were courteous and helpful. The service and staff were very good. I had a loaner as was able to visit my sister while the work was done. The staff were courteous and helpful. Good experience!! Thank you. More

Professionalism still exist. The 24 hours experience of purchasing a car was great. I appreciate the courtesy, professionalism and expertise of the personnel to get the purchase The 24 hours experience of purchasing a car was great. I appreciate the courtesy, professionalism and expertise of the personnel to get the purchase done, ...fairly! More

Experience I had a very good experience purchasing a vehicle with this dealer. I like the car I bought. The salesman was nice. I like the service in this dealer I had a very good experience purchasing a vehicle with this dealer. I like the car I bought. The salesman was nice. I like the service in this dealer More

Excellent Customer Service My first visit here & I've never been treated so kindly as the staff there from walking in through the front door to going out the back door when my s My first visit here & I've never been treated so kindly as the staff there from walking in through the front door to going out the back door when my service was done. Mr. Pettus made sure I was taken care of for the parts, Mr. Stephen Robinson & the young gentleman sitting up front of the service department were nothing more than Professional & they made me feel like I was not separated but a part of the other customers. GREAT JOB young men for going above and beyond to make sure I was comfortable More

The Best or Nothing The experience at Mercedes-Benz of Little Rock is always a cut above — in Service, Sales, across the entire spectrum. “The Best or Nothing” is more th The experience at Mercedes-Benz of Little Rock is always a cut above — in Service, Sales, across the entire spectrum. “The Best or Nothing” is more than just a slogan — it is a core value placed in practice every day. More

Superb customer service While I am new to Mercedes-Benz of Little Rock, I have found their Service Department to be extremely professional, provide on-going updates, and resp While I am new to Mercedes-Benz of Little Rock, I have found their Service Department to be extremely professional, provide on-going updates, and responsive. AAA service! More

Service Friendly staff and great service. Every person I spoke with was helpful and friendly. They were all driven to provide me with anything I needed. Very Friendly staff and great service. Every person I spoke with was helpful and friendly. They were all driven to provide me with anything I needed. Very inviting atmosphere! More

Service B I was able to drop my car off the night before using the Dropbox. Very convenient. Service was performed in record time. I do think the cost is rea I was able to drop my car off the night before using the Dropbox. Very convenient. Service was performed in record time. I do think the cost is really high. My husband had his car serviced the same day, similar work and his cost was 25% of what Mercedes charged. He drives a Lexus. More

Unprofessional manager Sales manager definitely fits the stereotype mold of a used car salesman. Very unprofessional, financially uneducated and impersonal to say the least. Sales manager definitely fits the stereotype mold of a used car salesman. Very unprofessional, financially uneducated and impersonal to say the least. And to top it off, I didn’t receive a basic thank you for purchasing which is very pathetic for a dealership such as this. In hindsight, I wish I would have walked out before the deal was complete. More