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Mercedes-Benz of Little Rock

Little Rock, AR

4.9
1,052 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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8 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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Showing 1,052 reviews

January 09, 2019

Excellent Service It was time for my service but I couldn't wait because I had an appointment for minor surgery and needed transportation. Kym was so helpful and provid More

by CLAUDIA71CGW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
January 09, 2019

Excellent service From the moment I called with an issue they were friendly, helpful and worked me in right away. My car was clean when we picked it up. Nice surprise. More

by MICKEY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
January 09, 2019

Excellent customer service The customer service person was friendly and new whet was going on with the car service. Phoned about parts needed and when they woould arrive for ins More

by JAYMAYHSV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Sullivan, Kym Phillips
January 09, 2019

Professional Jerrold was professional and very attentive. He made sure we had a pleasant experience. Purchasing this vehicle was one of the easiest experiences we’ More

by ELITE2.LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2019

Very satisfied Very professional work force. I would recommend this service department to anyone who needs routine maintenance or repairs performed on their vehicle More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
January 08, 2019

Great experience! Everyone at the Mercedes dealership was vet friendly and helpful. BJ took the time to let me drive several models before I made my final decision. BJ More

by JMB0208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Henry, Steve Roscoe, Carey Gavito
January 06, 2019

Wonderful Completely satisfied The atmosphere was calming. The facility was clean. The staff was friendly. I was informed of the cost prior to the service. More

by FRAZIERMAYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Henry, Paul Donahue, Kym Phillips
January 05, 2019

Great customer Service MB provide great customer service. Regardless of the problem, the advisor will take care of you. Great atmosphere. My advisor Kim, I give her an 11 ou More

by doll1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
January 05, 2019

Rodney Mays I took my s550 in because my check engine light was on and trunk wouldn't close automatically. The charged me 4600 dollars stating that I had several More

by Roddog8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephan Robinson, Kym Phillips
January 04, 2019

Replacement of the right brake tail light. My first call to the dealership resulted in my getting an appointment and the problem resolved. An employee like Stephen Robinson is great asset to yo More

by OTHA WYRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Robinson
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