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Mercedes-Benz of Little Rock
Little Rock, AR
1,077 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,077 reviews
May 16, 2025
Scheduling was easy, which I appreciated. I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same da I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same day. However, I left with the exact same issue. I returned the next day and was advised to try another fix. After that visit, not only was the original issue still unresolved, but now my key fob wouldn’t connect to the car either. After spending about 4 hrs there i was told to bring the vehicle back another day. Overall, I’m disappointed with the experience and the lack of effective resolution. More
by chaquita_barnes
Verified Customer
May 15, 2025
Great service and wonderful customer service. Got us what we wanted and left us happy and satisfied Got us what we wanted and left us happy and satisfied More
by judithcc00
May 15, 2025
If you’re looking for a quality used car don’t bypass this dealership. They treat you with the same level of courtesy and professionalism as if you were purchasing their premium brand. this dealership. They treat you with the same level of courtesy and professionalism as if you were purchasing their premium brand. More
by T Stephens
May 15, 2025
Damon was very helpful and kind, I enjoyed meeting him. Everything was done as promised. Everything was done as promised. More
by fguenther212722
May 14, 2025
It was a great experience. Nice vehicle selection and excellent customer service. Jerrold and Corey are excellent Nice vehicle selection and excellent customer service. Jerrold and Corey are excellent More
by StephenD.rob
May 12, 2025
Great customer service knowledgeable about the car that was sold, I received what I was looking for salesman very knowledgeable about the car that I purchased. was sold, I received what I was looking for salesman very knowledgeable about the car that I purchased. More
by molden.sunshine
Employees Worked With
Jerald Browning and Reginald
May 11, 2025
Car clean and delivered with care. Would shop here again in the future. No issues. Would shop here again in the future. No issues. More
by goodnightr0114
Employees Worked With
Jenna Wilson was my Sales Associate and I appreciated her interest in assisting me with my purchase., Joseph Casey
