Mercedes-Benz of Little Rock

Third purchase at this dealership Absolutely the best service! Paul D. And Steve R. Are just all around great people. If I had the ability to give them a huge Christmas bonus I would w Absolutely the best service! Paul D. And Steve R. Are just all around great people. If I had the ability to give them a huge Christmas bonus I would without batting an eye. Instead I will keep making referrals and brag on this dealership for hiring top notch people! More

Diagnostics of check engine light resolved I was pleased with the advisors suggestions and handling of my car this time & the parts advisor mr pettus was great. And Stephen also checked on me t I was pleased with the advisors suggestions and handling of my car this time & the parts advisor mr pettus was great. And Stephen also checked on me to make sure I was satisfied with my car. More

Nice but slow. I love my sales guy but sad the service department doesn’t give me the same exceptional service. When u spend a lot of money on a car, service should I love my sales guy but sad the service department doesn’t give me the same exceptional service. When u spend a lot of money on a car, service should be top notch. Service should work better as a team with sales. I don’t mind waiting for some things but when it’s long I should have the option of a loaner. I practically have to beg she get my sales guy involved to be able to do that. I love Mercedes cars and I love mine. But I’d rather take a beating than try to deal with this service dept. More

Excellent Staff Paul Donahue is wonderful!!! This was the best car shopping and buying experience I have ever had. No pressure, told Paul what I was looking for, pay Paul Donahue is wonderful!!! This was the best car shopping and buying experience I have ever had. No pressure, told Paul what I was looking for, payment limit and he went out in the pouring rain and found my car. Everyone at Mercedes -Benz of Little Rock was very professional, kind and helpful. Made me feel like I was part of their family. Highly recommend. More

Like family ! This is our tenth Mercedes. We love these vehicles and this dealership care about their customers It is nice to go to a dealership and know the empl This is our tenth Mercedes. We love these vehicles and this dealership care about their customers It is nice to go to a dealership and know the employees and know you are getting the best vehicle. More

Excellent customer service The staff is always courteous. The service is thorough and convenient. Because a courtesy car is available for me, the time spent to have service done The staff is always courteous. The service is thorough and convenient. Because a courtesy car is available for me, the time spent to have service done is minimal. Thanks so much for your amazing service! More

Excellent Customer service I needed to reset my mbrace and Kym Phillips worked with Matthew and had the problem solved in one day. This has been an issue for over a month, but m I needed to reset my mbrace and Kym Phillips worked with Matthew and had the problem solved in one day. This has been an issue for over a month, but my highest compliment goes to the outstanding kind Customer Service I get each time from Kym. She is the friendliest rep I ever worked with. I am happy with the whole encounter every time. Job well done Kym. See you next time. More

Friendly, timely service Mercedes Benz of Little Rock provided friendly, timely and accurate service. There was no problems encountered and all aspects of the service visit we Mercedes Benz of Little Rock provided friendly, timely and accurate service. There was no problems encountered and all aspects of the service visit went as expected. More

Amazing! Wonderful experience From the time we stepped on the lot we had a great experience. Joey Sullivan greeted us and was fantastic. This is the second car we have bought wit From the time we stepped on the lot we had a great experience. Joey Sullivan greeted us and was fantastic. This is the second car we have bought with him. Everyone from management (Kevin) to the FI were very professional. More

New purchase Bought multiple vehicles there and come back because of the people and service. We will continue to buy vehicles there. Paul has always been a ton of Bought multiple vehicles there and come back because of the people and service. We will continue to buy vehicles there. Paul has always been a ton of help More