Mercedes-Benz of Little Rock

Great service. Mercedes is always been very accommodating when I needed a later appointment due to traffic since I don't live in Little Rock. They have always had a Mercedes is always been very accommodating when I needed a later appointment due to traffic since I don't live in Little Rock. They have always had a loaner car for me since I'm not local and don't have a friend in Little Rock to pick me up while my car is being serviced. I really appreciate them going above and beyond. Allen has always done a wonderful job. More

It was a good experience I would recommend Mercedes of Little Rock to everyone, the salesman here were wonderful and help made sure I was satisfied with my purchase and I felt I would recommend Mercedes of Little Rock to everyone, the salesman here were wonderful and help made sure I was satisfied with my purchase and I felt like they were about making me happy as the customer not just a sale.... More

Always good service and friendly people. Went in for warranty replacement of airbags. Got loaner vehicle and warranty work completed in same day. Very pleased. Went in for warranty replacement of airbags. Got loaner vehicle and warranty work completed in same day. Very pleased. More

40,000 miles service Stephen Robinson is an excellent service manager. The services Mercedes Benz offer is excellent, The staff is very professionsl and provide quality s Stephen Robinson is an excellent service manager. The services Mercedes Benz offer is excellent, The staff is very professionsl and provide quality services. There are not enough words to express about an excellent team. More

Not happy My car was there for three days and I did not get the seat fixed second time I’ve tried in three weeks .seat massage unit not repaired My car was there for three days and I did not get the seat fixed second time I’ve tried in three weeks .seat massage unit not repaired More

Customer service Stephen was absolutely amazing. He always go above and beyond to take care of my vehicle. I feel he’s very honest and I will be back for issues that g Stephen was absolutely amazing. He always go above and beyond to take care of my vehicle. I feel he’s very honest and I will be back for issues that go on with my vehicle More

Fast and friendly Walked in and immediately greeted. Staff was knowledgeable and got me everything I needed to have a pleasant trip (rental car, paper work, and refresh Walked in and immediately greeted. Staff was knowledgeable and got me everything I needed to have a pleasant trip (rental car, paper work, and refreshments). Service was preformed in a timely manner and stress free More

Nav update Allen Blair was very professional and prompt with the service of my ML 350. He is very honest and quick to respond back to your phone calls. I trust w Allen Blair was very professional and prompt with the service of my ML 350. He is very honest and quick to respond back to your phone calls. I trust what he recommends as in service to my cars. More

Exceptional customer service and knowledgeable staff. We bought a new 2019 GLS 450 and we were helped to find the one that was right for us. Joseph was honest and was a pleasure to work with. We bought a new 2019 GLS 450 and we were helped to find the one that was right for us. Joseph was honest and was a pleasure to work with. More

Worry Less I wish I had just gone to the service center when my check engine light came on versus wait until I had a few days off, worried that the repair would I wish I had just gone to the service center when my check engine light came on versus wait until I had a few days off, worried that the repair would take a long time. Everything was done quickly, in a day, and professionally. My service representative, Allen Blair, effectively explained the problem on a level that I could understand and showed that he cared about any future concerns with my car. Friendly service by all the staff, even at closing time. More