Mercedes-Benz of Little Rock

Happy with the service department! The staff in Little Rock are friendly and professional. My assigned service assistant is Kym. Over the visits, she has gotten to know me and my quirks The staff in Little Rock are friendly and professional. My assigned service assistant is Kym. Over the visits, she has gotten to know me and my quirks. She’s a good communicator. She’s knowledgeable about the business. I couldn’t be happier. More

Disappointing Service Took my CLK 350 in to repair a headlight & check out AC system. The service person told me I needed to replace the rear tires and AC motor. Picked the Took my CLK 350 in to repair a headlight & check out AC system. The service person told me I needed to replace the rear tires and AC motor. Picked the car up and paid $1,900. I was told the headlight was working. I drove a few blocks and noticed the headlight was still not working. The service took 6 days and still no headlight repair. I took the car back and waited a weekend and a couple more days for a headlight replacement which was $500. I was never offered a loaner car. More

Seat repair and brake replacement Great service team. Communicated very well and fixed my issues with no problems. I was really impressed with the professionalism and customer focus. G Great service team. Communicated very well and fixed my issues with no problems. I was really impressed with the professionalism and customer focus. Great job! More

very helpful A pleasure to work with Outstanding service Very knowledgeable. Will definitely use this dealership again. Stephen made my visit very enjoyable an A pleasure to work with Outstanding service Very knowledgeable. Will definitely use this dealership again. Stephen made my visit very enjoyable and he was very helpful in getting my part ordered More

Excellent service They were very attentive. Kim was friendly and had a great attitude. They finished servicing my car sooner than I expected and washed it of course. They were very attentive. Kim was friendly and had a great attitude. They finished servicing my car sooner than I expected and washed it of course. More

Time for a new car. This is my 3rd Mercedes. I test drove other cars but always come back to MB of Little Rock. The people and the cars are outstanding! This is my 3rd Mercedes. I test drove other cars but always come back to MB of Little Rock. The people and the cars are outstanding! More

It was great My service advisor had everything in place and ready for me when I arrived I didn't have to wait for the loaner I didn't have to wait for my service a My service advisor had everything in place and ready for me when I arrived I didn't have to wait for the loaner I didn't have to wait for my service advisor when my car was ready he called me he was very thorough More

Excellent Lane guidance & Blind spot were inactive, requiring lengthy repairs. The loaner was a GLA250, perfect for my wife & self. I am 80 years old and use an Lane guidance & Blind spot were inactive, requiring lengthy repairs. The loaner was a GLA250, perfect for my wife & self. I am 80 years old and use and need the drive helps our C300 has, but for a short time, I really enjoyed the fun of driving a MERCEDES again. If I were 30 years younger the GLA250 would be what we would have. But it’s wonderful to have our car again with all the safety it provides. More

Maintenance They took good care of me. They very very quick and professional. I have the utmost faith in their work and their judgment. Especially in Ms. Kym Phil They took good care of me. They very very quick and professional. I have the utmost faith in their work and their judgment. Especially in Ms. Kym Phillips. More

Service visit Service was explained thoroughly and vehicle was delivered on time as promised. Thank you Kym for staying back even after the shop closed so I could p Service was explained thoroughly and vehicle was delivered on time as promised. Thank you Kym for staying back even after the shop closed so I could pick up my vehicle! More