Mercedes-Benz of Little Rock

Awesome waiting time with sauce! I was in and out for a 1st Time oil change in less than 90 minutes. The people working inside from receptionist to salespeople stopped by to see if I I was in and out for a 1st Time oil change in less than 90 minutes. The people working inside from receptionist to salespeople stopped by to see if I needed any snacks or something to drink. Several of the workers stopped and complimented me on the outfit I was wearing. One of the Workers suggested that I take a picture posing in front of the Christmas tree. More

5 Stars Great service and staff! They had to keep my car a few days and gave me a loaner car! Stephen kept me up to date on my car and repairs needed! Satisfi Great service and staff! They had to keep my car a few days and gave me a loaner car! Stephen kept me up to date on my car and repairs needed! Satisfied! More

Quick service, great customer support! Took only 5 minutes to get car into service and I was about twenty minutes early. Great customer waiting area with drinks and snacks and WiFi. Service Took only 5 minutes to get car into service and I was about twenty minutes early. Great customer waiting area with drinks and snacks and WiFi. Service rep was very attentive to my concerns and with complimentary car wash, the major service was completed in a very reasonable time. Kudos to Kym! More

Outstanding ! Simply the Best I love going to the dealership everyone is super happy and helpful. I always feel well cared for and heard!!???? Please continue to offer your excelle I love going to the dealership everyone is super happy and helpful. I always feel well cared for and heard!!???? Please continue to offer your excellent service More

B service It was a good service and the staff was friendly. He was throughly going over the service summary and future scheduling. I'd recommend the service to It was a good service and the staff was friendly. He was throughly going over the service summary and future scheduling. I'd recommend the service to others. More

Third purchase at this dealership Absolutely the best service! Paul D. And Steve R. Are just all around great people. If I had the ability to give them a huge Christmas bonus I would w Absolutely the best service! Paul D. And Steve R. Are just all around great people. If I had the ability to give them a huge Christmas bonus I would without batting an eye. Instead I will keep making referrals and brag on this dealership for hiring top notch people! More

Diagnostics of check engine light resolved I was pleased with the advisors suggestions and handling of my car this time & the parts advisor mr pettus was great. And Stephen also checked on me t I was pleased with the advisors suggestions and handling of my car this time & the parts advisor mr pettus was great. And Stephen also checked on me to make sure I was satisfied with my car. More

Nice but slow. I love my sales guy but sad the service department doesn’t give me the same exceptional service. When u spend a lot of money on a car, service should I love my sales guy but sad the service department doesn’t give me the same exceptional service. When u spend a lot of money on a car, service should be top notch. Service should work better as a team with sales. I don’t mind waiting for some things but when it’s long I should have the option of a loaner. I practically have to beg she get my sales guy involved to be able to do that. I love Mercedes cars and I love mine. But I’d rather take a beating than try to deal with this service dept. More

Excellent Staff Paul Donahue is wonderful!!! This was the best car shopping and buying experience I have ever had. No pressure, told Paul what I was looking for, pay Paul Donahue is wonderful!!! This was the best car shopping and buying experience I have ever had. No pressure, told Paul what I was looking for, payment limit and he went out in the pouring rain and found my car. Everyone at Mercedes -Benz of Little Rock was very professional, kind and helpful. Made me feel like I was part of their family. Highly recommend. More

Like family ! This is our tenth Mercedes. We love these vehicles and this dealership care about their customers It is nice to go to a dealership and know the empl This is our tenth Mercedes. We love these vehicles and this dealership care about their customers It is nice to go to a dealership and know the employees and know you are getting the best vehicle. More