Mercedes-Benz of Little Rock

Auto repair experience with compassion Allen Blair in service has always made me know he cares about my safety and my wallet. Tell me what I need, why I need, how long before not doing it w Allen Blair in service has always made me know he cares about my safety and my wallet. Tell me what I need, why I need, how long before not doing it will have a cause and effect. Help me to repair in stages if possible. Cares and provides my service around my schedule to endure less disruption in my schedule. Very truthfull about what is in need of repair. Never get upset when I want a second opinion and receive me back with open arms when I end up back home, hugs and open arms are there. Even though I did not purchase from their dealership you would never know. Only reason I did not check the 5 is improvement is a continual progression. Keep on working on customer satisfaction. More

Great It very pleasant and the service was great. I had a problem and Allen went out of its way to correct the problem. I thank you for Allen. He has great It very pleasant and the service was great. I had a problem and Allen went out of its way to correct the problem. I thank you for Allen. He has great customer service skills. More

Great Service I had intended to buy a BMW 5 series but stopped in to see how the E series would compare. Joseph greeted me on the parking lot and took me on a test I had intended to buy a BMW 5 series but stopped in to see how the E series would compare. Joseph greeted me on the parking lot and took me on a test drive. He was very informative and detailed about how the car compared to the BMW. I was impressed but had to head to work he sent me a text with a video of himself demonstrating a feature called Apple Play. I told him I would stop by at the end of the day. He had the car I wanted out front and the sales manager ready. In less than thirty minutes we had made a deal and 30 minutes later I was on my way in my new car. Joseph wasn’t pushy and was very knowledgeable about cars. I enjoyed the whole experience and his professionalism. Love the car. More

BEST IN THE BIZ From wheels in to wheels out the LR team has a 10 star mentality. Above and beyond! I’m a brand ambassador in the community.. From wheels in to wheels out the LR team has a 10 star mentality. Above and beyond! I’m a brand ambassador in the community.. More

Great! Our salesperson Matthew was so kind and helpfu David was very helpful in finding just what we wanted. Friendliness of dealership made my decision for me. Matt has called couple times to check on David was very helpful in finding just what we wanted. Friendliness of dealership made my decision for me. Matt has called couple times to check on things. Very pleased!! More

Follow up Always good but slow about letting you know your car is ready. Easy to make appoints, usually quick to start, good about loaner transport, good peopl Always good but slow about letting you know your car is ready. Easy to make appoints, usually quick to start, good about loaner transport, good people. More

Awesome Service This dealership’s customer service was outstanding from the time I walked in the door. They checked in as time progressed and made sure that my visit This dealership’s customer service was outstanding from the time I walked in the door. They checked in as time progressed and made sure that my visit was comfortable as well. It was Halloween and I loved everyone’s spirit. More

a very good experience My experience was delightful. Everyone were patient and kind. I was offered something to drink and the communication was professional and with a pleas My experience was delightful. Everyone were patient and kind. I was offered something to drink and the communication was professional and with a pleasant tone. More

Highly recommend Quality work. Short waiting time. Stephen explained the work and price before it was performed. Every one was exceptionally friendly . I would recomm Quality work. Short waiting time. Stephen explained the work and price before it was performed. Every one was exceptionally friendly . I would recommend.... Mary Poole More

Stephen my Advisor Stephen was very polite and helpful but the gentleman who greeted me at the reception desk was not. Stephen ask the gentleman to bring my loaner arou Stephen was very polite and helpful but the gentleman who greeted me at the reception desk was not. Stephen ask the gentleman to bring my loaner around 3 or 4 times before he finally got it. More