Mercedes-Benz of Little Rock

E350 B Service High level of service aspiration that sometimes falls short on the details. Went in with a small extra problem (key not recognized). Got a new probl High level of service aspiration that sometimes falls short on the details. Went in with a small extra problem (key not recognized). Got a new problem, but the problem reoccurred the same day I picked up my car. Not fixed. More

Service second to none. I live approximately 150 miles from the dealership. When the time came for my GLK 350 to be serviced, my sales representative agreed to meet me half w I live approximately 150 miles from the dealership. When the time came for my GLK 350 to be serviced, my sales representative agreed to meet me half way with a loaner car so that I wouldn’t have to drive all the way in. More

Friendly and convenient The service department at this dealership has been great each time I have visited. I enjoy being able to drop the vehicle off after hours if needed. J The service department at this dealership has been great each time I have visited. I enjoy being able to drop the vehicle off after hours if needed. Josh has been helpful each time I have had service performed, letting me know what services are vital what other services may need to be completed to keep my vehicle running great in the future. I always get a message thanking me for my visit. Nice job! More

Anazing They always make getting your car fixed easy and hassle free. They explain the problem and solution in a way that an inexperienced grandma could unde They always make getting your car fixed easy and hassle free. They explain the problem and solution in a way that an inexperienced grandma could understand. More

Purchase Great service ! I shopped six different dealerships , and this one by far exceeded the others ! Keep up the great work. I will be back again Great service ! I shopped six different dealerships , and this one by far exceeded the others ! Keep up the great work. I will be back again More

Airbag replacement The actual service went fine, getting the airbags replaced required me to call dealer and at that point was told there was a requirement to get five The actual service went fine, getting the airbags replaced required me to call dealer and at that point was told there was a requirement to get five replacements before I could be given a set date to come in for service. It was estimated that would require two weeks. I indicated I was ready to get airbags replaced as it was a safety item and I was driving car. That didn’t make any difference. Four weeks went by with no follow up from dealership. I had to call dealership and remind them about it and they mentioned the airbags had been in awhile and I was welcome to come in. In the interim period the dealership missed out on other service work that would have been $600 or so for a service b as I needed the oil changed and didn’t want to wait multiple weeks. While car was in for service dealership noted an additional $1600 worth of service work they recommended. I opted to not get the service work done due there to the delays encountered with the airbag and no follow up. More

Great service on short notice! I called early morning to see if LR MB could service our GLK350 before a Thanksgiving trip. They worked us in that afternoon, did a great job, provide I called early morning to see if LR MB could service our GLK350 before a Thanksgiving trip. They worked us in that afternoon, did a great job, provided personal and professional service and had the car ready by 4PM ... TY service team! More

For excellence in service...visit LR MB I have had only excellence in service and if I questioned something I felt a full investigation was launched to make things right. I leave satisfied. I have had only excellence in service and if I questioned something I felt a full investigation was launched to make things right. I leave satisfied. More

Timely and excellent work Riverside MB is always friendly and sincerely interested in making sure you are completely satisfied. They do excellent work and keep you informed of Riverside MB is always friendly and sincerely interested in making sure you are completely satisfied. They do excellent work and keep you informed of their progress. More

Great sale person and a good dealership. Paul Donahue is a good person and great salesperson and Dave wheeler was good to work with also. Rick pettus is gre sale person and a good dealership. Paul Donahue is a good person and great salesperson and Dave wheeler was good to work with also. Rick pettus is great in the parts department. I have 1996c220 l purchase parts from Rick for about eighteen years for that car. The lady at front desk is nice and courteous. I will buy again in the and it’s location is great More