Mercedes-Benz of Little Rock

Service Excellent service! Allen always takes the time needed to explain what needs to be serviced and what to expect. He is always friendly and goes above bo Excellent service! Allen always takes the time needed to explain what needs to be serviced and what to expect. He is always friendly and goes above board to make sure I’m satisfied with service. More

Positive experience Allen and other staff very helpful and courteous. Allen answers questions thoroughly and responds timely to my requests. Willing to adjust schedule wh Allen and other staff very helpful and courteous. Allen answers questions thoroughly and responds timely to my requests. Willing to adjust schedule when needed. .Rating service excellent More

Professional and prompt Mrs Kym Phillips has always been professional and my visits have always had a smooth transition. She made the quality of the experience and service t Mrs Kym Phillips has always been professional and my visits have always had a smooth transition. She made the quality of the experience and service that much better. More

Kym Phillips of MBoLR Is A Goddess! I have been a customer of Kym's for about two years now. I had a convertible that was badly flood damaged. Kym's immediate action and assistance was I have been a customer of Kym's for about two years now. I had a convertible that was badly flood damaged. Kym's immediate action and assistance was swift, calm, and kind. I don't know what I would have done without her. I have since replaced the convertible with another convertible. Kym is such a joy to work with. The work culture at Mercedes-Benz of Little Rock is impressive. Everyone always seems to be happy and ready to help. The Mercedes-Benz service experience is the gold standard with which all dealerships should aspire. More

mercedes little rock I worked with Kym in service and she was friendly as always. 2 guys helping with my loaner- GREAT!!! Nice people ALWAYS. I’m very happy. I worked with Kym in service and she was friendly as always. 2 guys helping with my loaner- GREAT!!! Nice people ALWAYS. I’m very happy. More

Routine service The dealership shows concern & support for the customer whether your vehicle is being serviced or in for routine service. They're also attentive of th The dealership shows concern & support for the customer whether your vehicle is being serviced or in for routine service. They're also attentive of the need or concern for the customer. More

Great attention Graat customer service. Sales team member did a good job in showing me all features in the vehicle that I bought. Before visiting the dealer I already Graat customer service. Sales team member did a good job in showing me all features in the vehicle that I bought. Before visiting the dealer I already had all the details of the vehicle. Thanks More

Excellent service Very professional, well organized and well knowledgeable team. Helped me all the way from picking up my car to fixing it in time. Well done. Very professional, well organized and well knowledgeable team. Helped me all the way from picking up my car to fixing it in time. Well done. More

Maintenance The people at this dealership are always friendly and helpful. I can always depend on them to take care of our needs. Really Great people. The people at this dealership are always friendly and helpful. I can always depend on them to take care of our needs. Really Great people. More

An oasis in the desert While traveling from NWA to Little stock, I had a flat tire in Russellville. Eighteen hours later after a VERY disappointing experience with Mercede While traveling from NWA to Little stock, I had a flat tire in Russellville. Eighteen hours later after a VERY disappointing experience with Mercedes Benz roadside assistance (I was without my car & stranded overnight in the rain more than a hundred miles from home), Allen, in service at Mercedes Benz of Little Rock did everything in his power to take care of my tire issue and calm my panic. I finally had the peace of mind knowing I would make it home safely. Thank you Allen! More