Mercedes-Benz of Little Rock

Great Service I had intended to buy a BMW 5 series but stopped in to see how the E series would compare. Joseph greeted me on the parking lot and took me on a test I had intended to buy a BMW 5 series but stopped in to see how the E series would compare. Joseph greeted me on the parking lot and took me on a test drive. He was very informative and detailed about how the car compared to the BMW. I was impressed but had to head to work he sent me a text with a video of himself demonstrating a feature called Apple Play. I told him I would stop by at the end of the day. He had the car I wanted out front and the sales manager ready. In less than thirty minutes we had made a deal and 30 minutes later I was on my way in my new car. Joseph wasn’t pushy and was very knowledgeable about cars. I enjoyed the whole experience and his professionalism. Love the car. More

BEST IN THE BIZ From wheels in to wheels out the LR team has a 10 star mentality. Above and beyond! I’m a brand ambassador in the community.. From wheels in to wheels out the LR team has a 10 star mentality. Above and beyond! I’m a brand ambassador in the community.. More

Follow up Always good but slow about letting you know your car is ready. Easy to make appoints, usually quick to start, good about loaner transport, good peopl Always good but slow about letting you know your car is ready. Easy to make appoints, usually quick to start, good about loaner transport, good people. More

Great! Our salesperson Matthew was so kind and helpfu David was very helpful in finding just what we wanted. Friendliness of dealership made my decision for me. Matt has called couple times to check on David was very helpful in finding just what we wanted. Friendliness of dealership made my decision for me. Matt has called couple times to check on things. Very pleased!! More

Awesome Service This dealership’s customer service was outstanding from the time I walked in the door. They checked in as time progressed and made sure that my visit This dealership’s customer service was outstanding from the time I walked in the door. They checked in as time progressed and made sure that my visit was comfortable as well. It was Halloween and I loved everyone’s spirit. More

a very good experience My experience was delightful. Everyone were patient and kind. I was offered something to drink and the communication was professional and with a pleas My experience was delightful. Everyone were patient and kind. I was offered something to drink and the communication was professional and with a pleasant tone. More

Bought a Rav4 Jerrold wasn’t at all pushy. Brought us the keys quickly for the test drive. Negotiated a fair price and the deal was quickly done. The detail shop di Jerrold wasn’t at all pushy. Brought us the keys quickly for the test drive. Negotiated a fair price and the deal was quickly done. The detail shop did a good job cleaning the car for us. Loved that there were no hidden fees added to the Internet cost of the car. More

Stephen my Advisor Stephen was very polite and helpful but the gentleman who greeted me at the reception desk was not. Stephen ask the gentleman to bring my loaner arou Stephen was very polite and helpful but the gentleman who greeted me at the reception desk was not. Stephen ask the gentleman to bring my loaner around 3 or 4 times before he finally got it. More

Everyone was so friendly and helpful! I really appreciated Kym took such good care of me! Allowing me to take the loner home really helped me out ! The atmosphere there was very friendly and clean! Kym took such good care of me! Allowing me to take the loner home really helped me out ! The atmosphere there was very friendly and clean! More

Highly recommend Quality work. Short waiting time. Stephen explained the work and price before it was performed. Every one was exceptionally friendly . I would recomm Quality work. Short waiting time. Stephen explained the work and price before it was performed. Every one was exceptionally friendly . I would recommend.... Mary Poole More