Mercedes-Benz of Little Rock

Best we’ve ever worked with!! We have bought many cars/trucks over the years but our purchase with Francesco at Mercedes of Little Rock was by far the easiest. He is patient and ki We have bought many cars/trucks over the years but our purchase with Francesco at Mercedes of Little Rock was by far the easiest. He is patient and kind and spends as much time with you as he needs to. If you are in the market for a new car, ask for him. He goes above and beyond. We were lucky to have had him on our side. More

Great First off I came in without an appointment, the employees made me feel welcomed and they did what they could to get my car serviced promptly. I’m very First off I came in without an appointment, the employees made me feel welcomed and they did what they could to get my car serviced promptly. I’m very satisfied with the customer service I received with it being honest and considerate. More

Very courteous Very helpful and new exactly what I needed. Ordered my part for me.Told me when it will be in and he would call me when it came in. Very helpful and new exactly what I needed. Ordered my part for me.Told me when it will be in and he would call me when it came in. More

Average experience Average Experience nothing more and nothing less. No one went out of the for anything. No one went above and beyond for anything. There was No Wow cus Average Experience nothing more and nothing less. No one went out of the for anything. No one went above and beyond for anything. There was No Wow customer experience to share. More

Quick, excellent service Great service. Let me know what the problem was and they were able to complete the service quickly and my car was ready. Would absolutly recommend. Great service. Let me know what the problem was and they were able to complete the service quickly and my car was ready. Would absolutly recommend. More

Continued great service Mercedes is certainly known for its brand dependability but I fell in love with its customer service dependability. When I had a tire issue, Stephen Mercedes is certainly known for its brand dependability but I fell in love with its customer service dependability. When I had a tire issue, Stephen was there to see that I was able to replace my tire and that I wasn’t stranded. More

Great experience with a courteous and professional staff. Great overall service from beginning to end. The work was clean and thorough. The attention to detail was greatly appropriated. Especially making sure Great overall service from beginning to end. The work was clean and thorough. The attention to detail was greatly appropriated. Especially making sure the work was complete before I took delivery. More

Superior Customer Servicd Any time I have been in for service and recently purchased a vehicle, everyone is courteous, polite, professional and prompt. Customer service is a Any time I have been in for service and recently purchased a vehicle, everyone is courteous, polite, professional and prompt. Customer service is a reason I am a MB driver. More

Kym Phillips the fantastic service representative Kym Phillips is the perfect example of a caring service representative...she ensured that my needs were met and my vehicle was repaired ... she dealt Kym Phillips is the perfect example of a caring service representative...she ensured that my needs were met and my vehicle was repaired ... she dealt with the warranty company daily until the approval was granted.. she encouraged me to not stress... thanks again Kym More

Purchase of new car Excellent service from our first interaction. David Wheeler and Matt Martindill answered all our questions from first visit through purchase. They of Excellent service from our first interaction. David Wheeler and Matt Martindill answered all our questions from first visit through purchase. They offered further visit to go over any questions post-purchase. More