Mercedes-Benz of Little Rock

Awesome I spoke with Kym to make the appointment. She let me know what to expect along with the cost and had a very pleasant personality. When I dropped off I spoke with Kym to make the appointment. She let me know what to expect along with the cost and had a very pleasant personality. When I dropped off the car it was as I expected and more. They under promised and over delivered. This was my first time meeting Kym. Paul and BJ are always great. More

Excellent customer service! Mercedes Benz of Little Rock has excellent customer service! I have leased three cars with them and dealt with their sales team (Jerrold Browning is a Mercedes Benz of Little Rock has excellent customer service! I have leased three cars with them and dealt with their sales team (Jerrold Browning is amazing), managers, finance, and service department several times and every time the service is exemplary! I would not go anywhere else for my automotive needs, and I’m definitely a customer for life! More

Customer Service It’s always a nice friendly evironment and great customer service provided by the staff when I visit. The staff always listens to my concerns and work It’s always a nice friendly evironment and great customer service provided by the staff when I visit. The staff always listens to my concerns and works diligently to resolve the matter. More

R107 Timing Clean and modern facilities with a courteous and professional staff. They could not resolve my problem (fuel/air mixture and timing) for lack of a Lam Clean and modern facilities with a courteous and professional staff. They could not resolve my problem (fuel/air mixture and timing) for lack of a Lambda Guage. More

customer centric My experience With Mercedes of Little Rock service has always been positive. Several situations where I had an immediate issue and they always fit me My experience With Mercedes of Little Rock service has always been positive. Several situations where I had an immediate issue and they always fit me in More

Review Stephen was my service provider and he was absolutely incredibly amazing. I had bad experience previously with this location, but because of him, I wi Stephen was my service provider and he was absolutely incredibly amazing. I had bad experience previously with this location, but because of him, I will gladly get my car serviced there again More

Great Issue with gas cover opening on a CLA 250. Gas hand on empty. Kym offered to send someone and gave her direct number for immediate assistance. Issue with gas cover opening on a CLA 250. Gas hand on empty. Kym offered to send someone and gave her direct number for immediate assistance. More

fast And efficient Kim Phillips scheduled our appointment at our convenience. When we arrived she met us and immediately took care of our business. Hardly had time to ge Kim Phillips scheduled our appointment at our convenience. When we arrived she met us and immediately took care of our business. Hardly had time to get a cup of coffee. More

Great service as always!! I went in for a Service A on my 2015 GL450. A courtesy car was provided. The car was nice and clean. The staff is always super friendly. The work I went in for a Service A on my 2015 GL450. A courtesy car was provided. The car was nice and clean. The staff is always super friendly. The work on my car was completed in a timely manner and as always they cleaned it up before they gave it back to me!! More

Good experience Work was timely done, staff was friendly and professional. The work was completed surprisingly fast only hiccup was I had to go back to have the sch Work was timely done, staff was friendly and professional. The work was completed surprisingly fast only hiccup was I had to go back to have the schedule reset for the next service More