Mercedes-Benz of Little Rock

10,000 mile check up went well. My remote key had not worked and they put a battery in for me. They greeted me and were very polite and professional. Great experience. went well. My remote key had not worked and they put a battery in for me. They greeted me and were very polite and professional. Great experience. They changed the oil and serviced the car for 10,000 miles. Did not have to wait excessive time. More

Needing 4 wheel alignment I enjoy the service dept. Kim and Cory were very helpful. I would recommend them. I called that morning and Kim got me worked in right away. Cory got I enjoy the service dept. Kim and Cory were very helpful. I would recommend them. I called that morning and Kim got me worked in right away. Cory got me back to work within 25 mins. More

GLS450 The headlights on the GLS450 is by far substandard to any in its comparison. Driving the car in wet conditions is completely unacceptable when it com The headlights on the GLS450 is by far substandard to any in its comparison. Driving the car in wet conditions is completely unacceptable when it come to headlights. Ours has been in the shop multiple times with complaints about the dim headlights and MB says nothing but it compares to the other models in comparison. ‘We understand it doesn’t put out enough light, and many other complaints on this model but it meets the government standards, therefore nothing we will do.” Bottom line, I purchased a $90k vehicle and I’m stuck with something my wife hates to drive at night and it’s worth by far less than sticker price. This is my third and my last MB that I’ll ever own. We just picked it up from the shop again today without any improvements or plans to make improvements. More

Shorter wait time. Perfection Everyone person was super friendly. My car was cleaned after service and it wasn’t really dirty. I love my car and I would never buy another brand Everyone person was super friendly. My car was cleaned after service and it wasn’t really dirty. I love my car and I would never buy another brand More

Very helpful! The staff was friendly and helpful. Got my car in and out in a reasonable time. Very glad I went to the dealer instead of the “discount” place. You ge The staff was friendly and helpful. Got my car in and out in a reasonable time. Very glad I went to the dealer instead of the “discount” place. You get quality at this dealership. More

All done very professionally! Alan always does a great job. Very knowledgeable and accountable!!! Appreciate being able to get a loaner as well. The man who helped get my loan car Alan always does a great job. Very knowledgeable and accountable!!! Appreciate being able to get a loaner as well. The man who helped get my loan car ready was very good it don’t know his name. More

Total satisfaction The employee treated me with respect & great timing. She was knowledgeable of my concerns. Kym was very concerned that I was satisfied with the servic The employee treated me with respect & great timing. She was knowledgeable of my concerns. Kym was very concerned that I was satisfied with the service that I received. Thanks More

Great service Kym was friendly and attentive to my service needs. She called back the same day and gave me the diagnosis of my car problem, which I appreciated. Kym was friendly and attentive to my service needs. She called back the same day and gave me the diagnosis of my car problem, which I appreciated. More

Don’t know! I had another good experience with the MB service department. Everything was really great except the loaner cars were booked for the next 2 months! I had another good experience with the MB service department. Everything was really great except the loaner cars were booked for the next 2 months! Since my service was going to last 3-4 hours, I was really disappointed; however, my salesman got one for me so all was ok. More

Great service Great service. Had my tire replaced that same day and provided me with a service car. Easy and fair to work with. Corey provided a clean and good serv Great service. Had my tire replaced that same day and provided me with a service car. Easy and fair to work with. Corey provided a clean and good service car More