
Mercedes-Benz of Little Rock
Little Rock, AR
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Great Awesome service.. one thing Vaccum the inside of my c Very Friendly and clean...Staff is polite and helpful. . I wish I could get coupons from the Dealership. More Healthy snacks. Thank you..ms owens Very Friendly and clean...Staff is polite and helpful. . I wish I could get coupons from the Dealership. More Healthy snacks. Thank you..ms owens More
Good service They are always accommodating and gave me a loaner while service being done. Never have any problems and my car is running great. Nice people. They are always accommodating and gave me a loaner while service being done. Never have any problems and my car is running great. Nice people. More
Didn’t quit until completely satisfied LR Mercedes Benz was diligent in their pursuit to repair an annoying rubbing sound coming from the steering column at start-up and as the C300 4Matic LR Mercedes Benz was diligent in their pursuit to repair an annoying rubbing sound coming from the steering column at start-up and as the C300 4Matic steering wheel auto adjusted.. This work order required a couple of visits to finally isolate and resolve the problem. A part was ordered and delivered in a reasonable amount of time.The service advisor was always professional and patient and urged me to return after each visit unless completely satisfied. A courtesy vehicle was always made available and our C300 was returned washed and vacuumed. No further problems to date. More
Serrvice 1. Very good experience. Service was very thorough. Even replaced my wiper blades. Matt came out and talked to me while I waited. Will return to th Very good experience. Service was very thorough. Even replaced my wiper blades. Matt came out and talked to me while I waited. Will return to this dealership. More
Good experience Overall good experience Josh was polite as were shuttle drivers. Work was done and car cleaned up a little bit. Dealership is always clean and comfor Overall good experience Josh was polite as were shuttle drivers. Work was done and car cleaned up a little bit. Dealership is always clean and comfortable. I have always received good service from Mercedes Benz More
Great customer service Great service helpful and courteous. The loaner car was clean and the options were explained...my car was ready when promised and it was washed Great service helpful and courteous. The loaner car was clean and the options were explained...my car was ready when promised and it was washed More
Could not ask for better service Polite and Cheerful staff. Clean facility. They are informative on what is going on with your vehical and update you along the way. They routinely Polite and Cheerful staff. Clean facility. They are informative on what is going on with your vehical and update you along the way. They routinely check on everyone waiting to make sure they do not need anything. I had my 20 month old there waiting as well and had multiple staff members offer help loading and unloading the car. This is the type of facility that will literally carry your things to your car for you. More
Re do At one time I would ONLY consider having my vehicle (S 550) serviced at the dealership no matter the service from oil changes to purchasing complete s At one time I would ONLY consider having my vehicle (S 550) serviced at the dealership no matter the service from oil changes to purchasing complete sets of new tires. I Have in the past few years branched away to a well qualified technician who has perfectly maintained my vehicle. The downside is that his company is small so they do not offer loaner cars which is a huge convenience. I Decided is come back to the dealership for this service expecting the highest quality service (outcome), only to need to bring the vehicle back for a redo. The second attempt was better but not completely rectified... It will do but not convinced that it could be better. Let's revisit that I ONLY came back because I trusted that the actual QUALITY of the job would have been BETTER...... Not just performed.. More
Great service Ashley was very helpful. I called ahead of my appointment and spoke to Ashley. I told her I was on a tight timeline and needed everything ready that I Ashley was very helpful. I called ahead of my appointment and spoke to Ashley. I told her I was on a tight timeline and needed everything ready that I couldn’t wait around on a car. I was in a hurry and she had loaner car waiting on me! Great service all the way around. More
Nathan Thompson = AMAZING I was never expecting to buy at all, Range Rover at a Mercedes dealer who would’ve known right!? Well i fell in love at first sight, couldn’t get it o I was never expecting to buy at all, Range Rover at a Mercedes dealer who would’ve known right!? Well i fell in love at first sight, couldn’t get it out of my head, Nathan went above and beyond even when I left with a “I’ll think about it, answer” he didn’t give up on me, they made the car to fit Mine and my fiancé’s Financials. The whole staff stayed til the deal was done. Everyone was super kind. Nathan was great and I have been recommending him to everyone! Next time ima get a Mercedes lol 😂 I can see how Nathan is with people, people love when you act as if you’ve known them or you want to help them, he succeeds as a salesman and cares even after your purchase, that is how you keep business. I love that! Thank you NATHAN!!! More