
Mercedes-Benz of Little Rock
Little Rock, AR
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,126 reviews
Kym was wonderful Didn’t have a appointment and it was my first time and Kym made feel so welcome, excellent customer service!!!!! Great atmosphere everyone greeted me Didn’t have a appointment and it was my first time and Kym made feel so welcome, excellent customer service!!!!! Great atmosphere everyone greeted me with a smile and a hello More
Josh and Matt always are professional and dependable. Friendly. Thorough. Efficient. I had to take my CLA250 in for service. Car was misfiring on 3 out of 4 cylinders. They sent wrecker and gave me a lo Friendly. Thorough. Efficient. I had to take my CLA250 in for service. Car was misfiring on 3 out of 4 cylinders. They sent wrecker and gave me a loaner vehicle. I have 2 Metz purchased from them. More
Service with a Smile I have bought multiple vehicles from Mercedes of Little Rock. They are great to work with. They make car buying and maintaining simple and effortless. I have bought multiple vehicles from Mercedes of Little Rock. They are great to work with. They make car buying and maintaining simple and effortless. With my crazy schedule I need more simple and effortless. Thank you BJ and Kim. More
Best we’ve ever worked with!! We have bought many cars/trucks over the years but our purchase with Francesco at Mercedes of Little Rock was by far the easiest. He is patient and ki We have bought many cars/trucks over the years but our purchase with Francesco at Mercedes of Little Rock was by far the easiest. He is patient and kind and spends as much time with you as he needs to. If you are in the market for a new car, ask for him. He goes above and beyond. We were lucky to have had him on our side. More
Great First off I came in without an appointment, the employees made me feel welcomed and they did what they could to get my car serviced promptly. I’m very First off I came in without an appointment, the employees made me feel welcomed and they did what they could to get my car serviced promptly. I’m very satisfied with the customer service I received with it being honest and considerate. More
Superior Customer Servicd Any time I have been in for service and recently purchased a vehicle, everyone is courteous, polite, professional and prompt. Customer service is a Any time I have been in for service and recently purchased a vehicle, everyone is courteous, polite, professional and prompt. Customer service is a reason I am a MB driver. More
Very courteous Very helpful and new exactly what I needed. Ordered my part for me.Told me when it will be in and he would call me when it came in. Very helpful and new exactly what I needed. Ordered my part for me.Told me when it will be in and he would call me when it came in. More
Continued great service Mercedes is certainly known for its brand dependability but I fell in love with its customer service dependability. When I had a tire issue, Stephen Mercedes is certainly known for its brand dependability but I fell in love with its customer service dependability. When I had a tire issue, Stephen was there to see that I was able to replace my tire and that I wasn’t stranded. More
Average experience Average Experience nothing more and nothing less. No one went out of the for anything. No one went above and beyond for anything. There was No Wow cus Average Experience nothing more and nothing less. No one went out of the for anything. No one went above and beyond for anything. There was No Wow customer experience to share. More
Quick, excellent service Great service. Let me know what the problem was and they were able to complete the service quickly and my car was ready. Would absolutly recommend. Great service. Let me know what the problem was and they were able to complete the service quickly and my car was ready. Would absolutly recommend. More